Department/Section:   B2B and Digital Services

Job Title:     Account Manager - Khartoum        

Reports to:  Key Account Manager    

The primary responsibility of the individual holding this position is to act as the company expert and contact for current and potential corporate accounts for assigned market segment/industry, as well as Sales personnel. In addition, this individual will pursue and drive business opportunities with corporate accounts in assigned market segments.

• Building a strong relationship with corporate customers.

• Responsible for the sales quota and new corporate accounts as per assigned.

• Responsible for assigned visits and collection target for corporate customers.

• Responsible for reporting needs and status of assigned areas.

• Responsible for logging all sales activities on daily basis.

• Responsible for accurate data entry on new subscription contracts.

• Responsible for increasing sales volumes and revenue for corporate customers.

• Follow all pre-set internal procedures and guidelines specified for the sales dept.

• Follow up on corporate customers (after sales service, customer satisfaction and customers' payments)

• Provide realistic market feedback.

• Sell corporate products and services and make the right sales presentation to identified corporate customers' prospects.

• Responsible for the security, Confidentiality & Integrity, of all information assets within his/her responsibilities in accordance with the company’s Information Security Policies

• Track an aggressive outdoor & indoor atmosphere.

• Responsible for achieving overall account management such as, identify potential customers and maintaining strong relationship, business planning, contract signature , billing management, after Sales management, identify customers' need (sales, technology, solutions).

Qualifications/Experience: -

• Bachelor’s degree in Telecommunications, Business, Economics or any related discipline.

• 0- 2 years’ experience in related field.

• Pervious work experience in customer services environment is preferred.

• Proven track record in preparing and presenting commercial proposals.

• Mobile telecommunication experience is preferred.

Skills: -

• Highly developed communication and reporting skills (verbal and written) in both Arabic and English.

• Ability to interpret and apply best practice methods/processes

• Problem-solving and analytical skills.

• Solid presentation skills including the ability to explain product features.

• Planning and organizing skills.

• Project management skills.

• Ability to build strong relationships with different internal and external stakeholders.

• Vender and third-party management.

• Ability to impart knowledge to others in a 1-2-1 and 1-2-many environments.

• Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.

• Increasing corporate customers base and generate more revenue.

• Corporate Customers' satisfaction.

• Meeting Sales Target.

• Creating new sales channels within corporate market to increase sales of products and services.