Responsible to plan, organize, and manage staff and overall operations to ensure the stable running of the organization's Cyber Security. This includes developing, maintaining, supporting, and optimizing key functional areas. 

• Set Cyber Security unit performance objectives.

• Continuously monitor progress and development towards organizational and Unit strategic objectives and communicate periodic performance reports to provide evaluation results and recommend improvements.

• Develop and implement Cyber Security unit policies and procedures in order to ensure the fulfilment of organizational requirements whilst delivering high-quality services.

• Carry-out the day-to-day operations of the Cyber Security Unit, provide expertise, encourage teamwork and align work processes to achieve high performance standards, meet established targets and engage employee in a motivated work environment.

• Ensure the quality of services is performed in a way that meets according to the established KPI's.

• Ensure the services' availability and reliability, which align with SLA and QoS.

• Manage and improve an integrated cyber security solution that helps to protect the core infrastructure, the network, and the applications that run within the network.

• Coach new/existing team members the needed technical and soft skills to perform the job effectively. 

• Provide training and technical support for users with varying levels of cyber security knowledge and competence.

• Manage the procurement, installation, testing and developing IT and security projects.

• Establish and manage the enterprise IT security policy.

• Evaluate infrastructure and security proposals and recommend the required solutions that meet the security requirements.

• Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction.

• Perform any other related duties as assigned or needed.

• Possess strong communication skills.

• Service Delivery Management

• Vendor Management

• Cyber security

• Application Management.

• Customer Support.

• IT Architecture.

• Bachelor’s degree in computer science, computer engineering, IT, Cyber Security, communication engineering, or any related field.

• 8 to 10 years experience in the same area in the Telecom field.

• Possess solid and security technical experience.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.