Bede, a Zain Fintech company launched in Sudan in April 2025, is dedicated to delivering innovative and secure digital financial solutions that enhance financial accessibility and convenience for individuals, businesses, and institutions. Through its digital wallet and expanding fintech ecosystem, the company provides integrated payment, transfer, and merchant services across Sudan. At Zain Fintech, we are committed to building trusted, accessible, and customer-centric financial solutions that contribute to the digital transformation and financial inclusion of Sudan.

Division:Technology

Department/Section: Technology

Job Title: Business Intelligence (BI) & Reporting Advanced Specialist

Reports To: FinTech Technology Manager 

To lead the development and management of business intelligence (BI) solutions and reporting frameworks for Zain Fintech. This role ensures effective data analysis and reporting that aligns with business objectives. The Business Intelligence (BI) & Advanced Reporting Specialist will focus on optimizing data collection processes, developing insightfully reports, and fostering data-driven decision-making across the organization.    

• Design, develop, and maintain BI solutions, dashboards, and reporting frameworks.

• Build automated reporting systems that improve data availability and accessibility.

• Ensure reporting solutions align with business and regulatory requirements.

• Develop and maintain data warehouses, data marts, and reporting databases.

• Design scalable data models that support fintech products and business functions.

• Optimize data structures for efficient reporting and analytics.

• Support the integration of data from multiple sources to provide a unified view of business performance 

• Oversee the development of standardized reporting templates and dashboards.

• Monitor and enhance dashboard performance, usability, and user experience to ensure efficient data consumption.

• Monitor key fintech metrics such as: Transaction volumes and values, Active customers, Merchant

• performance, Agent network performance, Revenue and profitability, Product adoption rates, Digital channel utilization.

• Analyze transaction trends, customer behavior, product performance, and revenue patterns.

• Identify business opportunities, risks, and operational inefficiencies.

• Provide actionable recommendations based on data findings.

• Respond to management requests for special analysis and reports.

• Support strategic initiatives with data-driven insights.

• Conduct root-cause analysis for business issues and performance gaps.

• Collaborate with internal stakeholders to gather requirements for BI and reporting.

• Analyze business processes and identify opportunities where BI solutions can improve operational efficiency.

• Establish data validation and quality control procedures.

• Monitor data accuracy, completeness, and consistency.

• Support data governance and reporting standards across the organization.

• Provide training to users on BI tools and reporting practices.

• Drive reporting best practices and data governance standards.

• Lead BI enhancement initiatives and reporting automation projects.

• Coordinate cross-functional analytics projects.

Qualifications/Experience: -

• Bachelor’s degree in computer science, Information Systems, Data Science, or related field.

• Minimum 3 years of BI, reporting, and analytics experience.

• Proven experience developing BI dashboards, data models, reporting frameworks, and analytics solutions using Power BI, SQL, and data warehousing technologies.

•  Experience in analyzing transactions, customer, product, and financial performance data within a fintech or digital payments environment is highly desirable.

  
  Skills: -

• Ability to interpret and apply best practice methods/processes.

• Highly developed communication and presentation skills (verbal and written) in both Arabic and English, including the ability to communicate and present effectively with various levels as well as top management.

• Hands on strong project management skills.

• Critical analytical thinking and problem solving.

• Ability to build excellent relationships with key suppliers/customers.

• Third party and vender management.

• Planning and organization skills.

• Able to persuade and influence senior manager and employee levels.

• Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.

• Highly developed reporting skills, metrics, and analytics, including dashboard creation for executive leadership and board reporting.