Bede, a Zain Fintech company launched in Sudan in April 2025, is dedicated to delivering innovative and secure digital financial solutions that enhance financial accessibility and convenience for individuals, businesses, and institutions. Through its digital wallet and expanding fintech ecosystem, the company provides integrated payment, transfer, and merchant services across Sudan. At Zain Fintech, we are committed to building trusted, accessible, and customer-centric financial solutions that contribute to the digital transformation and financial inclusion of Sudan.

Division: Growth & Business Development 

Department/Section: Business Development & Partnership

Position Title: Business Development & Insights Specialist

Reports To: Business Development & Partnership Team Leader

To drive business growth by identifying new market opportunities, developing strategic partnerships, acquiring new clients, and generating actionable business insights that support data-driven decision making, revenue growth, and competitive advantage.

• Identify and pursue new business opportunities, strategic partnerships, and merchant acquisition initiatives to drive revenue growth and market expansion.

• Collect, analyze, and interpret business, customer, and market data to identify growth opportunities.

• Develop and maintain dashboards, reports, and performance tracking tools.

• Analyze customer behavior, transaction trends, and product performance to generate actionable insights.

• Analyze external and internal risk and impact factors with respect to Business performance.

• Perform long and short-term forecasting related to Business performance.

•  Assist in the development and update of project plans, schedules and estimates.

• Evaluate solutions in the marketplace to determine if they will meet the requirements and develop supporting business case as required.

• Prepare and deliver business proposals, presentations, and commercial offers to prospective clients and partners.

•  Collaborate with Product, Marketing, Operations, and Customer Experience teams to develop and promote fintech solutions that meet market demands.

• Gather customer and partner feedback and provide insights to support product enhancement and innovation initiatives.

•   Develop and maintain relationships with banks, financial institutions, payment service providers, merchants, and other fintech ecosystem partners.

•  Generate qualified leads and manage the business development pipeline from prospecting through contract execution and onboarding

•  Monitor partnership performance, revenue contribution, and customer adoption to identify opportunities for business expansion.

• Maintain accurate records of business development activities, opportunities, and partnership performance within the reporting systems.

•  Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue.

•  Ensure all business development activities comply with regulatory requirements, company policies, and risk management standards.

• Ensure compliance with all applicable policies & regulatory requirements in information security.

Qualifications/Experience:-

• Bachelor’s degree (B.Sc.) in Business Administration, Economics, Management, Engineering, Information Technology or any related field.

• Minimum 2 years of experience in Business Development, Sales, Partnerships, Account Management, or any Commercial roles.

• Experience within FinTech, Digital Payments, Banking, Financial Services, Telecommunications, or Technology sectors is preferred.

• Strong business development and relationship management experience /knowledge.

• Strong commercial acumen and market analysis capability.

• Good experience and knowledge of identifying opportunities and develop business cases.

Skills: -

• Ability to interpret and apply best practice methods/processes.

• Highly developed communication and presentation skills (verbal and written) in both Arabic and English, including the ability to communicate and present effectively with various levels as well as top management.

• Hands on strong project management skills.

• Critical analytical thinking and problem solving.

• Ability to build excellent relationships with key suppliers/customers.

• Third party and vender management.

• Planning and organization skills.

• Able to persuade and influence senior manager and employee levels.

• Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.