Position Information

Department/Section:   Technology CT Planning & Deployment.

Job Title:    IP Infrastructure Planning & Deployment Team Leader.

Reports to:  Infrastructure Planning & Deployment Manager.

About The Role

Accountable to Infrastructure Planning & Deployment Manager to manage the design, deployment and configuration of technology IP infrastructure networks elements in alignment to the business demand, technology architecture and roadmaps.

Key Tasks/Accountabilities

1. Manage the planning, deployment and configuration of IP transport infra elements, including; data networks, DC networks, connectivity for BSS / OSS solutions, corporate offices/shops, IP security, core and edge IP/MPLS backbone (Edge, Core IP equipment) and IGWs.

2. Develop IP transport plans based on business forecasts and scope deployment projects (produce PIP).

3. Follow up on IP and IGW architecture design and technology evolution and assess architectural feasibility of IP requirements.

4. Participate in the technology business planning cycle through identification of annual project plans and cost estimates.

5. Evaluate business requests, scope projects (if change is not configuration/feature related) and maintain project pipeline.

6. Participate in demand planning and management committee for feedback on development and project prioritization.

7. Manage the deployment life cycle, manage infrastructure deployment through vendors (in case of out-tasking/outsourcing), assess vendor performance and provide regular reports and feedback to program management governance (PMO) and vendor mgmt.

8. Lead PAT (platform acceptance tests) and ensure smooth handover to operations.

9. Perform capacity upgrades in line with service capacity mgmt. guidelines and current cap. Status.

10. Provide 3rd level support in coordination with vendors as needed.

11. Design & implement testing systems that mirror the live conditions and IP node specific NMS SolarWinds.

12. Design and implement security requirements for broadband technology infrastructure (LTE, IMS, NGN, etc.); Ensure an integrated IP transport design across technology .

13. Liaise with international carriers and OLOs on setting up new interconnections.

14. Participate in the development of RFP scopes/specifications/response assessment in alignment with vendor management.

15. Design and implement strategic projects (part of the technology roadmap).

16. Work closely with Managed service team to achieve department KPIs & targets.

17. Lead the implementation of disaster recovery and business continuity projects.

18. Contribute to the effective management, motivation and development of the team resources by liaising closely with the key line management, personnel and other relevant parties within the IP Infrastructure to ensure problems/ issues are identified and resolve or apparently escalated at an earlier stage.

19. To be fully accountable for the quality, accuracy timeliness and effectiveness of reports, and KPI’s.

20. Supervise and coach the team members and set their yearly target and conduct the performance review (SMART-I’s) on regular basis.

21. Ensure compliance with all applicable policies & regulatory requirements in information security.

Qualifications/Experience/Skills

Qualifications/Experience:-

1. B.Sc. in Computer/Telecommunication Engineering or Science.

2. Industry certificates (e.g. CCIE, CISSP, HCIE etc.) is preferable

3. Previous experience of (3 years minimum) in relevant role.

4. In-depth knowledge and experience of IT telecom applications.

5. Hands on experience in design and Deployment of IP networks and security low-level and high-level designs

6. Hands on experience in IP systems installation, upgrade and configuration (definition of cards/modules, deployment and application of node configuration scripts)

7. Knowledge of systems/ security tech and protocols (e.g. VOIP, Firewalls, Authentication)

8. Good Understanding for OS (Win & Unix/Linux) features and Virtualization concepts.

9. Experience in IP Project delivery management.

10. Excellent understanding of business processes and business rules.

11. Strong knowledge in managing, dealing with IT infrastructure elements like storage, backup, operating systems, virtualization, etc.

Skills: -

1. Analytical and Problem-Solving Skills.

2. Testing Skills.

3. Highly developed communication and reporting skills (verbal and written) in both Arabic and English.

4. Highly developed skills in use of relevant IT packages including Excel. Word, PowerPoint etc.

5. Vender management.

6. Ability to build excellent relationships with key suppliers/customers.

7. Ability to plan, monitor and control projects.

8. Conflict handling and resolution skills.

9. Planning and organising skills.

Typical Performance Measures

1. Efficiency of IP Infrastructure planning & deployment.

2. % of deployment plan achievements.

3. Infrastructure deployment on time rate.

4. Infrastructure availability.

5. Infrastructure denomination and configuration compliance.

6. Quality of relationships with internal customers/peers/suppliers.

7. Effectiveness of problem resolution/decision making/change control and risk management.

8. Delivery of projects outcomes to agreed quality standards and deadlines.

9. Quality of team management.