ZAIN2345 - Device Planning and Commercial Specialist

  • Operation
    Zain Iraq
  • Division
    Commercial
  • Location
    Iraq - Baghdad
  • Closing Date
    29-May-2026
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
Role Purpose

Zain Iraq actively recruiting to hire a Device Planning and Commercial Specialist who is responsible for managing the end-to-end device lifecycle, including demand planning, supply coordination, commercial performance, and channel execution. The objective is to ensure the device portfolio delivers on business targets in terms of revenue, market penetration, and customer adoption, while maintaining efficient operational and financial control.

Responsibilities
  • Develop and maintain demand plans across all channels (retail, B2B, digital) at SKU level.

  • Coordinate with Procurement and Logistics teams to ensure timely product availability and smooth distribution.

  • Monitor and manage inventory levels to ensure optimal stock availability while minimizing excess and aging stock.

  • Identify potential supply risks and work with relevant teams to address them proactively.

  • Track device performance across channels, outlets, and customer segments on a regular basis.

  • Monitor sell-in and sell-through performance and ensure alignment with internal and external reporting requirements.

  • Prepare and share periodic sales and inventory reports to support business decision-making.

  • Highlight performance gaps and support the development of corrective actions.

  • Ensure readiness across all sales channels, including product availability, merchandising standards, and execution quality.

  • Support training and onboarding initiatives for internal teams and frontline staff, particularly for new product launches.

  • Work closely with retail, telesales, and B2B teams to ensure alignment on device offerings and promotions.

  • Support the development and implementation of pricing strategies, including recommended pricing and promotional offers.

  • Contribute to business case development for new devices and key initiatives.

  • Assist in evaluating commercial performance and identifying improvement opportunities.

  • Coordinate with Marketing teams on product launches and promotional campaigns.

  • Support the development of bundled offers and value propositions combining devices and telecom services.

  • Maintain effective working relationships with key partners, including manufacturers and distributors.

Education, Experience and Competencies

Education

  • Bachelor’s degree in Business, Marketing, Supply Chain, or a related field (MBA is an advantage).

Experience

  • 3 to 5 years of experience in device management, retail, or consumer electronics.

  • Good understanding of supply chain, commercial performance, and sales operations.

Competencies

Behavioral

  • Achievement Driven

  • Research skills

  • Serving our Customers

  • Analytical Thinking

  • Team Work

  • Information Seeking

  • Relationship Building

  • Initiative

Technical

  • Oral & Written Communication

  • Managing Information

  • Advertising and Marketing

  • Technology Application

  • Product Development

  • IT Business Analysis

IDE  Competency

  • Courage to Engage

  • Addressing Bias

  • Allyship

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification