ZAIN2193 - Dealer Territory Management Team Leader - Kordafan

  • Operation
    Zain Sudan
  • Division
    Commercial
  • Location
    Sudan - NA
  • Closing Date
    12-Mar-2026
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

Department/Section: Indirect Sales and Regional            

Job Title: DTM Team Leader - Kordafan

Reports to: Regional Manager Kordafan                      

Job Purpose:

Responsible for the distributor sales (vouchers and Sim cards) in a specific area. Gives feedback to Regional Manager regarding all distributor related issues. Ensure that sales targets are met by building a relationship with the dedicated key accounts.

 

Key Tasks/Accountabilities:

Partner Sales Management

 

  • Support rollout distributors own shops (DOS’s).

  •  Support implementation and monitor loyalty program for the dealers.

  • Making sure that the dealers are strictly binded to RTM rules and regulations.

 

  • Deal with Distribute/balance/adjust work among assigned employees.

  • Ensure deadlines and milestones are met.

  • Estimate and report expected time of completion of work, maintain records of work done.

  • Approve leave for short periods or emergencies to direct report.

  • Report to regional manager on employee performance and progress.

  • Resolve simple informal complaints and refer others to the dealer’s Account Manager.

  • Working completely in the field/ market

  •  Report on sales performance, progress and issues to Regional Manager.

  •  Daily tracking sales volumes and stock management with the dealers.

  •  Monitor and report key distribution performance indicators which need to be reported

       periodically to Regional Manager

  •  Ensure distributors have all the relevant product and services training

  •  Secure availability of products and services through distributor network

  •  Monitor order handling distributor sales at dealer support offices

  •  Ensure processes are in place to enable effective communication across the sales teams.

  • Plans and submits own schedule to regional Manager at the beginning of every month.

  • Preparing promotional plan on every month for Dealer to regional Indirect Sales Manager.

  • Review dealer socks level, sales and all operational documents.

  • Check if targets set for dealer have been correctly allocated from DTMs to DSAs. And dealers own shop supervisor.

  • Secure availability of products and services through distributor network

  • Training and coaching the DTMs and dealers own shop supervisor.

  • Following up if action committed is fully executed on time.

  • .   Responsible for attending a Weekly performance review meeting with distribution supervisors in your Area with DTMs and dealers own shop supervisor.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

 Typical Performance Measures:

 

  • Sales – measured sales performance of distributors in a specific region

  •  Partner Sales Management – number and quality of DOS.

  •  Product & services – availability of Zain product & services in the dealer channel

  •  Product & services – quality of training and product & services knowledge of the distributors and their respective distribution network officials.

  • Dealers are abounded to their defined and specified territories.

 

 

 

 

 

 

 


Key Tasks/Accountabilities:

Partner Sales Management

 

  • Support rollout distributors own shops (DOS’s).

  •  Support implementation and monitor loyalty program for the dealers.

  • Making sure that the dealers are strictly binded to RTM rules and regulations.

 

  • Deal with Distribute/balance/adjust work among assigned employees.

  • Ensure deadlines and milestones are met.

  • Estimate and report expected time of completion of work, maintain records of work done.

  • Approve leave for short periods or emergencies to direct report.

  • Report to regional manager on employee performance and progress.

  • Resolve simple informal complaints and refer others to the dealer’s Account Manager.

  • Working completely in the field/ market

  •  Report on sales performance, progress and issues to Regional Manager.

  •  Daily tracking sales volumes and stock management with the dealers.

  •  Monitor and report key distribution performance indicators which need to be reported

       periodically to Regional Manager

  •  Ensure distributors have all the relevant product and services training

  •  Secure availability of products and services through distributor network

  •  Monitor order handling distributor sales at dealer support offices

  •  Ensure processes are in place to enable effective communication across the sales teams.

  • Plans and submits own schedule to regional Manager at the beginning of every month.

  • Preparing promotional plan on every month for Dealer to regional Indirect Sales Manager.

  • Review dealer socks level, sales and all operational documents.

  • Check if targets set for dealer have been correctly allocated from DTMs to DSAs. And dealers own shop supervisor.

  • Secure availability of products and services through distributor network

  • Training and coaching the DTMs and dealers own shop supervisor.

  • Following up if action committed is fully executed on time.

  • .                                                                                                                                                                                                                                                                

 

 

 

 

Typical Performance Measures:

 

  • Sales – measured sales performance of distributors in a specific region

  •  Partner Sales Management – number and quality of DOS.

  •  Product & services – availability of Zain product & services in the dealer channel

  •  Product & services – quality of training and product & services knowledge of the distributors and their respective distribution network officials.

  • Dealers are abounded to their defined and specified territories.

 

 

 

 

 


Key Tasks/Accountabilities:

Partner Sales Management

 

  • Support rollout distributors own shops (DOS’s).

  •  Support implementation and monitor loyalty program for the dealers.

  • Making sure that the dealers are strictly binded to RTM rules and regulations.

 

  • Deal with Distribute/balance/adjust work among assigned employees.

  • Ensure deadlines and milestones are met.

  • Estimate and report expected time of completion of work, maintain records of work done.

  • Approve leave for short periods or emergencies to direct report.

  • Report to regional manager on employee performance and progress.

  • Resolve simple informal complaints and refer others to the dealer’s Account Manager.

  • Working completely in the field/ market

  •  Report on sales performance, progress and issues to Regional Manager.

  •  Daily tracking sales volumes and stock management with the dealers.

  •  Monitor and report key distribution performance indicators which need to be reported

       periodically to Regional Manager

  •  Ensure distributors have all the relevant product and services training

  •  Secure availability of products and services through distributor network

  •  Monitor order handling distributor sales at dealer support offices

  •  Ensure processes are in place to enable effective communication across the sales teams.

  • Plans and submits own schedule to regional Manager at the beginning of every month.

  • Preparing promotional plan on every month for Dealer to regional Indirect Sales Manager.

  • Review dealer socks level, sales and all operational documents.

  • Check if targets set for dealer have been correctly allocated from DTMs to DSAs. And dealers own shop supervisor.

  • Secure availability of products and services through distributor network

  • Training and coaching the DTMs and dealers own shop supervisor.

  • Following up if action committed is fully executed on time.

  • .                                                                                                                                                                                                                                                                

 

 

 

 

Typical Performance Measures:

 

  • Sales – measured sales performance of distributors in a specific region

  •  Partner Sales Management – number and quality of DOS.

  •  Product & services – availability of Zain product & services in the dealer channel

  •  Product & services – quality of training and product & services knowledge of the distributors and their respective distribution network officials.

  • Dealers are abounded to their defined and specified territories.

 

 

 

What We Need From You?

Qualifications/Experience:

  • Educated to university degree

  • Relevant Professional Business qualification is mandatory

  • Minimum 5 years in the field of distribution and sales

  • Ability to communicate in Arabic and English is mandatory

 

PERSON SPECIFICATION

 

Skills:

 

  • Must have strong sales and account management experience and abilities.

  •  Experience in a pressurized working environment with the ability to resolve unexpected conflicting demands in a rapidly changing environment

  •  Suitability as role model, self-motivated and a team player

  •  Must demonstrate the ability to do multi-tasks while be able to produce accurate documents and reports for senior management

  •  Excellent communication and the ability to interact effectively with management, employees and external contacts

  • Appropriate party for resolving problems or complex issues.

 

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification