ZAIN2106 - Enterprise Performance Reporting

  • Operation
    Zain Kuwait
  • Division
    Other
  • Location
    Kuwait - Kuwait City
  • Closing Date
    19-Feb-2026
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

The Enterprise Performance Reporting & Analytics role exists to enable data-driven commercial decision-making across the Enterprise Business Division. The role translates complex datasets into actionable insights, supports performance governance, and provides a 360-degree view of sales and market performance to leadership. Its impact is measured by improved commercial outcomes, forecast accuracy, and performance transparency across the enterprise sales ecosystem.

 

Responsibilities:

  • Supporting in the identification of areas of potential commercial improvement by running advanced analytics on data sets and raising findings to the Enterprise Performance Management Manager.

  • Carrying out statistical analysis and supporting the generation of actionable insights

  • Supporting the design of performance policies & set performance objectives

  • Evaluating performance issues and recommend improvements

  • Developing, automate and circulate key sales scorecards and dashboards

  • Synthesizing market landscape and trends by product line and feed back to relevant teams

  • Providing timely performance reports to the Performance Management Manager to guide strategy and ensure management alignment (360 view).

  • Developing predictive models to forecast sales performance, customer behavior, or market trends to support proactive decision-making.

  • Monitoring and evaluating performance metrics against targets, providing early warning signals and recommendations for corrective actions.

  • Driving data quality initiatives, including data validation, enrichment, and standardization, to ensure reliable reporting and analysis.

What We Need From You

  • SQL: Proficient in generating reports from DWH.

  • Data Analysis: Advanced in Excel, Power BI, or similar tools.

  • Sales Systems: Experience with CRM and sales tracking tools.

  • Commission Modelling: Skilled in designing data-driven commission structures.

  • DWH Management: Knowledge of data extraction and manipulation.

  • KPI Monitoring: Expertise in tracking and reporting sales KPIs.

  • Reporting Tools: Proficient in creating reports and dashboards for management.

  • Machine learning

  • Python

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification
  4. Copy of Civil ID/Passport
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