About the Role

Department/Section:   :- Finance – Procurement, Logistics & Contracts

Job Title:       :- Contracts Administration Specialist

Reports to:-   Contract Administrator Team Leader

Job Purpose:

The Contract Administration Specialist is responsible for the proper drafting, reviewing, finalizing and administrating Contracts in coordination with the Contract Drafting Team and other relevant stakeholders. The role ensures that all Contracts are accurate, properly documented, and compliant with applicable national and international Laws, regulations and internal and external processes.

Incumbents are expected to have strong expertise in Contract administration techniques; a solid working knowledge of the laws, rules and regulations governing contracting; and the ability to perform the full range of assigned Contract administration duties competently and independently.

Key Tasks/Accountabilities

• Demonstrate the ability to analyse and interpret commercial terms and commercial terms and conditions in contracts, understand and interpret key contractual provisions, and ensure proper application of statutory legislation, rules, regulations and internal processes.

• Examine major Tenders and Requests for Proposals (RFPs) in coordination with end user departments, conduct commercial and contractual analysis and recommend the appropriate Contract Templates to be used.

• Contribute to the preparation, standardization, and continuous improvement of Contract templates for all types of drafted Contracts.

• Draft Contracts to ensure business requirement are accurately captured and expressed in a legally sound and commercially effective manner.

• Assist in reviewing, negotiating and finalizing Contracts in collaboration with internal departments, relevant stakeholders and Vendors.

• Review, revise, and validate technical and supporting documents attached to Contracts against company policies and procedures, historical data, previous/similar agreements, and applicable international standards to ensure the best value for the company.

• Administer, executed Contracts to ensure that all agreed terms, conditions, deliverables, milestones, and obligations are properly implemented, monitored and maintained.

• Report any issues, special circumstances, non-compliance, or breaches of Contract to the Contract Administration Team Leader and relevant departments/management and support in proposing corrective actions where required.

• Prepare, update and maintain tracking reports: Contract status, change and related project progress; maintain the Contracts database/register and generate periodic reports as required.

• Ensure that all contracts, amendments, correspondence, approvals, and supporting documents are properly archived (physically and electronically) to maintain a complete and auditable Contract file.

• Assist in the review and approval of Contract-related payments by providing any required information or clarification regarding projects & Contracts.

• Upload and maintain Contracts in the ERP Contract module including creating supplier profiles, ensuring all required Contracts data are updated and accurate and prepare Contract briefs in the system.

• Select the appropriate approval matrix in the system, initiate and follow up on Contract approval workflows and complete any required system questionnaire to ensure timely processing and compliance.

Typical Performance Measures:

The performance of the Contract Management function shall be monitored using both operational performance measures and strategic Key Performance Indicators (KPIs), including but not limited to:

1. Operational Performance Measures:

   • Average time to prepare and finalize a new Contract.

   • Average time to review, investigate, and finalize claims / change requests / variation orders.

   • Average time to respond to requested changes in Contract drafts (including vendor queries and internal requests).

   • Average time to upload, create, and activate Contracts in the ERP Contracts Module.

2. Key Performance Indicators (KPIs)

• Percentage of Contracts finalized without major rework resulting from drafting errors, inconsistencies, or omissions.

• Percentage of Contracts finalized without major rework resulting from drafting errors, inconsistencies, or omissions.

• Number of Contracts flagged with audit findings or non-compliance issues during internal or external reviews.

• Percentage of Contracts accurately uploaded and maintained in the ERP Contracts Module, with no missing information, mismatches, or data quality issues.

Dimensions:

• Report to the Contract Administration Team Leader.

• Accountable for effective management of the Contracts / Change Order database.

• The role requires strong customer support and relationship management skills, to ensure smooth internal and external stakeholder interactions, particularly in relation to Contract drafting, clarification, and negotiation.

What We Need From You

Qualifications/Experience:

• Bachelor’s degree in law or engineering

• 2-5 years experiences in Contract Drafting and Contract Administration.

• Professional certification in procurement and/or supply chain management (e.g., CIPS or equivalent) is preferred.

• Experience in the Telecom industry is preferred.

• Prior experience and knowledge in drafting interconnection, roaming, Carrier Relations and Regulatory Contracts is an advantage.

Knowledge:

• Fluent in Arabic and English, with strong command of legal and contractual terminologies.

• Strong knowledge of Contracts drafting and Change requests/variation management.

• Good understanding of the procure to pay (P2P) cycle and the related procedures, instructions and guidelines.

• Sound decision-making skills, particularly in resolving conflict, non-compliance issues, or infringements arising from existing Contracts within the business unit.

Skills:

• Strong Contract Drafting Skills (essential).

• Strong Negotiation and communication skills (essential).

• Highly developed reporting skills, both verbal and written.

• Effective planning and organizing skill.

• Highly proficiency in relevant IT tools, including ERP and Contract management systems, as well as Microsoft Excel. Word, PowerPoint etc.

Key Behaviors for Success:

• Ability to work effectively under pressure and in demanding environment is a must.

• Ability to work autonomously as well as collaboratively within a team.

• Strong time management and prioritization skills.

• Great Computer skills and be proficient in using word and excel.

• Proactive in seeking information, clarifications, and data needed to improve the quality of Contracts and decisions.

• High attention to detail and accuracy in reviewing and drafting contractual documents.

High level of integrity and respect for confidentiality when dealing with sensitive commercial and contractual information