Role Purpose

Zain Iraq is actively recruiting to hire a Corporate Sustainability Senior Officer Who is responsible for support the development, implementation, and monitoring of Zain Iraq’s Corporate Sustainability strategy, ensuring alignment with international sustainability standards, national priorities, and company objectives. The role contributes to embedding sustainability across functions, delivering impactful community initiatives, and supporting transparent reporting to stakeholders.

Responsibilities

• Support the design, implementation, and continuous improvement of the Corporate Sustainability strategy and annual plans.

• Ensure alignment of initiatives with Zain Group’s sustainability pillars, the UN Sustainable Development Goals (SDGs), and international ESG standards.

• Propose enhancements to sustainability procedures to drive long-term impact.

• Implement the corporate sustainability roadmap by identifying, planning, and executing initiatives that address key social, environmental, and governance priorities.

• Develop and manage CS programs including community empowerment, climate change awareness, sponsorships, and global or local initiatives.

• Coordinate with internal stakeholders to embed sustainability practices across business units.

• Support employee engagement programs by promoting a culture of volunteering and developing internal campaigns in collaboration with HR and Internal Communications.

• Build and maintain strong relationships with community organizations, NGOs, private sector partners, and government entities to maximize social impact.

• Represent Zain Iraq at sustainability forums, conferences, and industry platforms, staying abreast of global and regional best practices.

• Liaise with sustainability departments in other organizations to foster partnerships and knowledge exchange.

• Track, measure, and report the progress of sustainability initiatives and KPIs.

• Contribute to the preparation of sustainability reports in alignment with recognized reporting standards (e.g., GRI, UNGC, SDGs).

• Ensure compliance with internal governance requirements and external sustainability frameworks.

• Contribute to the achievement of the Corporate Sustainability Department’s objectives through active participation in planning, execution, and continuous improvement activities.

• Support knowledge sharing and capacity building within the sustainability team.

• Carry out assigned activities with minimal supervision while upholding high standards of quality and accountability

Education, Experience and Competencies

Education

• Bachelor’s degree in business administration-related field or equivalent

Experience

• A minimum of 2 years of relevant experience with at least 1 year in a similar role

Competencies

Behavioral

• Serving our Customers

• Achievement Driven

• Team Work

• Research skills

• Problem Solving and Creativity

• Relationship Building

• Initiative

Technical

• Financial Management

• Managing Information

• Technology Application

• Strong communication, facilitation, and relationship-building skills

• Analytical and reporting capabilities

• Project management and multi-tasking skills

• Fluency in Arabic and English (written and spoken)

IDE:

• Courage to Engage

• Addressing Bias

• Allyship