About the Role

We are looking for a highly motivated and passionate candidate to install, configure, and evaluate operating systems, software, and hardware, as well as conduct necessary preventive and corrective maintenance, and recommend on replacements, modifications, and upgrades accordingly, in addition to administering employees’ accounts, including creating new accounts, removing accounts, access permission, resetting passwords, etc.

Main Responsibilities will include but will not be limited to:

• Providing full administration and support to all Infrastructure Systems/Applications including AD, DNS, DHCP, SCCM, Zabbix, office365, Proxy, etc.

• Maintaining software vendor’s products, contracts, agreements, and support services and conducting periodic license renewals for existing software packages to ensure validity and minimize disruptions.

• Installing and configuring server operating systems such as web hosting, email hosting, cloud environments, DNS Services, RADIUS, etc., as well as carrying out preventive and corrective maintenance.

• Maintaining Zain’s Linux platforms, virtualization environment, ISP platforms, E-mail infrastructure and data centers in terms of availability, integrity, operability, and normal functionality.

• Managing and monitoring employees’ accounts regarding their access and permission to the internet and to the company’s shared files.

• Administering employees’ accounts through handling activities such as adding new accounts, removing accounts, access permission, resetting passwords, etc.

• Developing and programming scripts and points of integration to simplify administrational and provisional matters such as creating and removing accounts, managing access, monitoring security, etc.

• Conducting software and hardware evaluations, and recommending on replacements, modifications, and upgrades accordingly.

• Troubleshooting server and computer systems issues and malfunctions in different departments and resolving any other relevant operational difficulties as well as creating server backups and restorations.

• Design and manage scalable, secure cloud infrastructure using Infrastructure as Code (IaC).

• Implement and maintain automation for resource provisioning and system configuration.

• Ensure high availability, fault tolerance, and performance across cloud environments.

• Build, maintain, and improve CI/CD pipelines to support automated testing and deployments.

• Integrate tools and processes to ensure fast, secure, and reliable code delivery.

• Monitor pipeline performance and resolve build or deployment failures.

• Use configuration management tools (e.g., Ansible) to manage infrastructure state.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

• Holds a Bachelor’s degree in Information Technology or a related field.

• Preferred: 2 years of relevant experience.

• Preferred Certificates: Microsoft Systems Center Configuration Manager (SCCM), Microsoft Systems Engineer (MCSE), or equivalent professional certificate.

About Us

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.

If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.