About the Role

To support the day-to-day operational and administrative functions of the fintech department. This role is ideal for a motivated fresh graduate looking to gain hands-on experience in a fast-paced, tech-driven financial services environment.

What We Need From You

• Assist in logging and tracking vendor issues, change requests, and internal tickets.

• Support documentation efforts related to audits, regulatory submissions, and project reporting.

• Perform data entry, record-keeping, and administrative coordination.

• Help prepare meeting notes, summaries, and weekly team status reports.

• Follow up with internal teams and vendors on action items and deadlines.

• Maintain organized filing of integration manuals, contracts, and correspondence.

• Assist in quality checks of app features, sandbox test cases, or CMS content where needed.

• Contribute to process improvement initiatives through research or documentation support.

Qualifications and Experience

Skills and Knowledge

• Strong organizational and communication skills.

• Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Willingness to learn and work across both technical and administrative areas.

• Fluent in English (Arabic is a plus).

• Positive attitude, punctuality, and attention to detail are essential.