About the Role

We are looking for a highly motivated and passionate candidate to Operating and maintaining Zain’s Charging System platforms and insure system availability. Also, recommending new initiatives in addition to resolving fraud related issues and revenue assurance discrepancies and generating different statistics and KPIs to maintain performance of the systems.

Main Responsibilities, will include but will not be limited to:

• Operate Charging System platforms including the Provisioning system, Voucher System, OCC…etc.

• Follow DevOps global standards and apply them to automate repetitive work processes.

• Monitor Charging System license/capacity and the associated platforms.

• Collaborate with the Marketing function to implement and deploy new changes related to Business configuration and to ensure functionality of related operations.

• Handle systems operations and resolve any problems that may arise.

• Follow-up on customer’s problems and complaints. Handle any fraud related issues or revenue assurance discrepancies and contribute to the fraud-prevention measures.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

• Holds a bachelor’s degree in Information Technology or any related field

• Preferred: 2 years of relevant experience.

About US

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.

If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.