About the Role

We are looking for a fresh graduate to join the Technology and Digital Innovation Department for a one-year internship contract under Zain Youth Program.

• Job tasks and responsibilities:

  • Analyzing business and sales requirements and subsequently contributing to developing them into CRM solutions and applications, as well as testing and integrating them to current CRM systems and contributing to the optimization of implemented systems.

  • Developing programs and Integration processes for Business Support Systems and Customer Care Applications and touch points including CRM, UNICAM and CMS.

  • Assisting in coding, implementing and maintaining Relational Database Management (RDBM) systems within the company, as well as troubleshooting problems that may arise and recommending on suitable corrective and preventive action in that regard.

  • Integrating CRM system with other internal/external systems (such as Billing System, Provisioning System, ERP, Integration APIs, RPA, e-Shop …etc.) and support other teams by providing the needed queries and/or APIs.

What We Need From You

 Bachelor’s degree in information technology or a related field.

• Soft skills

  • Analytical Thinking

  • Collaboration & Inclusion

  • Data Analysis

  • Follow up & Coordination

• Technical skills

  • OOP principle.

  • C#.Net.

  • React.

  • Database Queries