Role Purpose

Zain Iraq is Actively recruiting to hire a Senior Product Designer -Digital platform who is responsible for translating the product vision and business priorities defined by the Product Owner into clear, actionable design specifications for digital products and features. This role involves defining user stories, acceptance criteria and development metrics. The Product Designer is expected to collaborate with the Technology teams to assess design feasibility and align over business priorities to meet previously defined usage metrics.

Responsibilities

• Translate business priorities and product vision provided by the Product Owner into detailed product requirements and user stories

• Define product features through comprehensive user stories, clearly outlining functional and technical requirements

• Collaborate closely with the Product Owner to clarify business goals and define success metrics for product features

• Develop detailed acceptance criteria to ensure alignment between development efforts and strategic objectives

• Create and maintain accurate and user-friendly design documentation to guide the Experience Designer and overall product implementation

• Collaborate with Tech teams to assess feature design feasibility and align over business requirements

• Partner with the Product Owner to gather and analyze stakeholder requirements, translating them into clear, actionable user stories

• Coordinate with the Experience Designer to ensure that user journeys and interface designs align with product requirements

• Prioritize product backlog items to optimize development velocity and feature implementation

• Collaborate with Agile team to ensure continuous alignment and clarity of deliverables

• Evaluate individual feature metrics (feature usage, adoption rates) to inform iterative improvements

• Collaborate with Business Analyst to identify and proactively resolve product issues based on real-time data analysis and user feedback

• Work with the Quality Lead to ensure testing outcomes and defect rates are aligned with product goals

• Collaborate closely with technical, marketing, experience design, and customer support teams to deliver consistent product experiences

• Present product updates, feature performance results, and strategic recommendations clearly to stakeholders

• Facilitate clear communication between business stakeholders and development teams to ensure alignment

Education, Experience and Competencies

Education

• Bachelor’s degree in Product Management, Business, Information Systems, Computer Science, or related discipline

Experience

• Minimum 5 years of experience in product design, product management, digital product development, or similar roles.

• Proven ability to define, document, and prioritize product features based on user and business needs.

• Demonstrated expertise in Agile methodology, user story creation, acceptance criteria definition, and feature performance analysis

Skills

• Expertise in defining user stories, acceptance criteria, and technical specifications

• Proficiency in Agile methodologies (e.g., Scrum and Kanban)

• Familiarity with product development tools (JIRA, Confluence, Trello, Azure DevOps)

• Ability to analyze feature performance data

• Excellent communication, documentation, and presentation skills

Competencies

Behavioural

• Analytical Thinking

• Problem Solving and Creativity

• Initiative

• Teamwork

• Communication and Presentation

• Relationship Building

Technical

• Product Management

• Technology Application

• Project/Program Management

• Business Modelling and Analysis

• IT User Support

• Strategic Planning

IDE Competency

• Courage to Engage

• Addressing Bias

• Allyship