ZAIN1542 - Head of Digital Product Unit

  • Operation
    Zain Iraq
  • Division
    IT & Technical
  • Location
    Iraq - Baghdad
  • Closing Date
    26-Feb-2025
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
Role Purpose

Zain Iraq is Actively recruiting to hire a Head of Digital Product Unit to lead the strategy, development, and growth of our digital products. The ideal candidate will drive product innovation, optimize user experiences, and collaborate across teams to ensure seamless execution and market success.

Key Accountabilities

  • Define and enhance product features based on customer feedback, app performance, and competitive analysis.

  • Develop and implement strategies to increase app adoption, working closely with digital marketing teams.

  • Track key product KPIs (downloads, DAU/MAU, funnel performance) and optimize user journeys.

  • Conduct A/B testing, usability lab sessions, and ensure high-level QA testing for new features.

  • Oversee the product lifecycle, including market research, competitor analysis, roadmap development, and product launches.

  • Translate business objectives into detailed product requirements for the development team.

  • Develop business cases, technical requirements, and revenue strategies to drive product growth.

  • Collaborate with engineering, QA, and cross-functional teams to align product goals with organizational objectives.

  • Stay updated on industry trends, advocate for best practices, and mentor junior team members.

Educational Qualifications and Experience

Education

  • Bachelor’s degree in computer science or a related field.

Experience

  • 4+ years of experience in product management or digital product development.

  • Strong analytical skills, with expertise in market data analysis and competitive research.

  • Experience with user journey optimization, AARRR funnel tracking, and KPI analysis.

  • Excellent leadership, communication, and problem-solving skills.

  • Experience in the telecommunications industry is a plus.

Competency

Behavioral Competency.

  • Achievement Driven

  • Problem Solving and Creativity

  • Initiative


Technical Competency

  • Oral and Written Communication

  • Managing Information

  • Technology Application

  • IT User Support

  • IT Business Analysis


IDE Competency

  • Courage to Engage

  • Addressing Bias

  • Allyship

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Highest Education Qualification
Apply for This Vacancy
Back