About the Role

The Strategy and PMO Specialist is responsible of the strategy and business planning process including the operational and board performance process, studying the global market trends, competitive forces, and emerging technologies to manage Zain Bahrain key strategic projects and perform market analysis and sizing.

Main Responsibilities and Duties

1. Strategy and Business Planning:

• Assist in the Strategy Implementation and Business Planning process; including Zain Bahrain strategy and strategic initiatives, build up Zain Business Plan and business targets in coordination with the key stakeholders in the organization, verify and validate business plan targets and trends and ensure successful completion of the strategy and business plan process as per Zain Group and Zain Bahrain process cycle requirements and timeframe.  

• Build a solid understanding of the business through learning the different aspects of the business and operations including financials, commercial, regulatory, technical and other areas which will be key to lead the organization’s performance.

• Perform market analysis and sizing:  review the market reports (including TRA, authorizes in Bahrain, competitors reports, and available research) to assess Zain Bahrain market share and identify opportunities

• Evolving Strategy: Uncover trending topics and reactions towards key posts within the telecom industry trend. Studying the global market trends, competitive forces, and emerging technologies. Conduct thorough environmental, operational performance, enterprise risk, and market analysis to deliver compelling insights to identify competitive and strategic positioning and to transform them into business opportunities.

2. PMO:

• Manage Zain Bahrain major projects: manage major cross functional and critical projects to ensure on time delivery, within budget and as per business requirements

• Lead project planning sessions: coordinating staff and internal resources, overseeing project documentation, managing project progress, conducting project reviews by designing risk mitigation plans and creating detailed reports for executive management while keeping in mind optimization and improvement of overall approaches.

• Building up quarterly comprehensive presentation (Key achievements, market moves, major units updates, challenges, financial performance, etc..) for operational review and board packs.

• Investigate and analyze data pertaining to all digital and conventional channels.

• Present an executive pack to management showcasing monthly performance

• Identifying key drivers of growth in terms of digital strategy.

• Track all digital initiatives and projects internally and ensure quality and progress and maintained.

• Develop business research understanding through analyzing the business performance, trends and business/market potentials

• Discuss with key stakeholders the key drivers of revenues growth and cost effectiveness.

• Uncover trending topics and reactions towards key posts within the telecom industry and delivering customer satisfaction and brand health reports to internal owners.

• Manage major cross functional and critical projects to ensure on time delivery, within budget and as per business requirements.

• Lead project planning sessions, coordinating staff and internal resources, overseeing project documentation, managing project progress, conducting project reviews by designing risk mitigation plans and creating detailed reports for executive management while keeping in mind optimization and improvement of overall approaches.

• Conduct thorough environmental, operational performance, enterprise risk, and market analysis to deliver compelling insights to identify competitive and strategic positioning and to transform them into business opportunities.

• Perform Telecom market sizing (subscriber, market share, revenue market share) per telecom stream and identify emerging areas of interest in the Telecom field.

• Based on business needs. Execute ad-hoc research pertaining to different business lines.

Qualifications and Experience

• Bachelor’s degree in management or any relevant field of study.

• Minimum 5 years working experience in Strategy and PMO preferably in the telecom field.

Skills and Knowledge

• Excellent computer skills and knowledge of data analysis.

• Strong background in Mobile technology and industry, preferably technical background.

• Financial knowledge/training along with a highly developed understanding of operations and project processes and tools.

• Strong project management skills.

• Highly developed communication and reporting skills (verbal and written) in both Arabic & English.

• Excellent research capabilities and statistical analysis knowledge.

• Ability to work independently in a deadline-driven work environment.

• Demonstrated presence - able to develop rapport with all levels of the organization and lead where appropriate.

• Concern for Standards/Efficiency.

• Able to work collaboratively with colleagues, across teams and with partners.

Ability to work independently in a deadline-driven work environment.