Job Purpose:

 This role is pivotal in developing a comprehensive five-year business plan by analyzing market trends from various sources, including governmental and international reports. The specialist will coordinate with Commercial Strategy and Market Research teams to leverage existing data, formalize the business plan, and provide essential data and insights to commercial departments as needed.

Key Accountabilities and Tasks:

•   Five-Year Business Plan Development: Formulate a detailed five-year business plan that aligns with the company’s strategic objectives. Utilize market trends, governmental sources, and international reports to inform and shape the plan.

• Market Trend Analysis: Analyze market trends and industry data from various sources to provide a robust foundation for the business plan. Stay updated on industry developments and regulatory changes that could impact the company.

• Coordination with Teams: Collaborate with Commercial Strategy and Market Research teams to access and utilize existing data sources. Ensure integration of relevant insights and data into the business planning process.

• Data Formalization: Formalize the five-year business plan, ensuring it is well-documented and aligns with the company’s strategic goals. Prepare detailed reports and presentations to communicate the plan to key stakeholders.

• Data Provision: Provide necessary data and insights based on the five-year forecast to commercial departments, including Sales, Marketing, and Customer Care. Support these departments in leveraging the business plan for strategic decision-making.

• Reporting and Documentation: Prepare and present regular updates on the progress of the business plan, including key metrics and performance indicators. Document planning processes and maintain clear records of data sources and methodologies.

• Continuous Improvement: Identify opportunities to enhance the business planning process and integrate new data sources or analytical methods. Implement best practices to improve the accuracy and effectiveness of strategic planning.

Typical Performance Measures:   

• Accuracy of Business Plan: Precision and correctness of the five-year business plan, measured by alignment with actual business performance and market conditions.

• Timeliness of Deliverables: Adherence to deadlines for delivering business plan drafts, updates, and reports.

• Effectiveness of Forecasting: Accuracy of forecasts for commercial revenue lines, subscriber base, and other key metrics.

• Stakeholder Satisfaction: Feedback and satisfaction levels from stakeholders regarding the utility and clarity of the business plan and related data.

• Data Integration: Effectiveness in integrating data from various sources and coordinating with commercial departments to utilize the business plan.

• Continuous Improvement: Implementation of process improvements and incorporation of new data sources or methods to enhance business planning accuracy.

Dimensions:

• Reports To: Strategic Planning Team Leader.

• Scope: Responsible for the formulation and documentation of the five-year business plan. Collaborates with various internal departments including Commercial Strategy, Market Research, Sales, Marketing, and Customer Care.

• Impact: The business plan developed will guide the company’s strategic direction and impact decision-making across multiple departments.

• Decision-Making: Key role in deciding strategic objectives based on market analysis and forecasting. Provides recommendations that influence long-term business strategy.

• Collaboration: Works closely with cross-functional teams to integrate data and insights into the business planning process. Engages with external sources for comprehensive market analysis.

Qualifications/Experience:

• Education: Bachelor’s degree in Business Administration, Economics, Strategic Management, or a related field. A Master’s degree or relevant certification is advantageous.

• Experience: Minimum of [2-3] years of experience in commercial strategy, business planning, or a related role, preferably within the telecom industry.

Key Behaviours for Success:

• Analytical Thinking: Exhibits strong analytical thinking by effectively interpreting complex data and making informed decisions based on thorough analysis.

• Communication: Communicates clearly and effectively with stakeholders at all levels, ensuring that complex information is presented in an understandable and actionable manner.

• Collaboration: Works collaboratively with cross-functional teams, fostering a team-oriented environment and effectively managing stakeholder expectations.

• Adaptability: Adapts to changing market conditions and business needs with flexibility and resilience, demonstrating an ability to handle uncertainty and complexity.

• Attention to Detail: Maintains a high level of accuracy and thoroughness in all aspects of work, ensuring that data and reports are reliable and error-free.

Knowledge:

• Strategic Management: Strong understanding of strategic management principles and practices.

• Market Analysis: Expertise in market analysis, including trend identification, competitive analysis, and forecasting.

• Business Planning: Knowledge of business planning methodologies and best practices.

• Financial Acumen: Understanding of financial principles, budgeting, and financial forecasting.

• Industry Trends: Awareness of industry trends, regulatory changes, and competitive dynamics relevant to the telecom sector.

• Data Analysis: Proficiency in analyzing data to support strategic decision-making.

Skills:

• Analytical Skills: Strong analytical skills with a proven ability to interpret complex data and market trends. Proficiency in data analysis and forecasting techniques.

• Strategic Thinking: Demonstrated experience in developing long-term business plans and aligning them with organizational strategies and market conditions.

• Problem-Solving: Approaches challenges with a problem-solving mindset, finding innovative solutions and addressing issues promptly and effectively.

• Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly and effectively to various stakeholders.

• Collaboration: Proven ability to work collaboratively with cross-functional teams and coordinate efforts to achieve strategic objectives.

• Attention to Detail: High level of accuracy and attention to detail in data analysis, planning, and reporting