We are looking for a fresh graduate to join the Technology and Digital Innovation Department for a one-year internship contract under Zain Youth Program.

Job tasks and responsibilities:

• Perform system integration tests for commercial products, IT projects and make sure that they are free of bugs.

• Work on Quality Assurance Automation to accelerate the testing process and enhance time to market.

• Automate manual procedures and processes using latest technologies in the market to reduce human manual works.

• Handling customer cases and complaints received though IT systems, then analyzing and resolving them in a timely and professional manner.

• Communicating with technical and customer related functions regarding resolving customer complaints and requests and expediting their resolution

A Bachelor's degree in: Computer science, computer engineering, software engineering and any major related to IT.

Soft skills:

• Ability to work under pressure.

• Good communication with follow up and coordination skills.

• Strong analytical thinking skills.

• Problem solving skills

Technical skills:

• Good knowledge in object-oriented programing languages.

• Good knowledge in database and SQL commands.

• Good knowledge in testing automation tools.

• Good knowledge in quality assurance procedures

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.

Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:

• Providing extra time in assessments and interviews.

• Providing communication support such as a sign language interpreter during the interview.

• Providing interview questions in advance to the interview -this will only be considered as a reasonable accommodation for specific and verified individual requirements.

• Holding the interview/assessment in an accessible building.

• Holding interviews in different formats, such as over the phone or via a video call.