Role Purpose

The jobs at this level are responsible for carrying out sales activities for business clients. They are also responsible for dealing with hard and VIP clients and training Account Executives on how to handle complaints and requests

Key Accountabilities

• Implement the B2B Sales policies and procedures

• Ensure implementation of Department performance objectives towards organizational and Department strategic objectives and assist in communicating periodic performance reports to provide evaluation results and recommend improvements

• Ensure needed data is collected on a timely basis for analysis and studies

• Provide coaching to subordinates as required to share knowledge and ensure efficiency

• Supervise the selling cycle from sales prospect to sales closure and provide ongoing support to the Accounts team for better efficiency

• Ensure accurate and prompt completion of all sales-related administration tasks to document sales evolution at all times

• Collect data and prepare sales daily reports to track sales achievements

• Coach newcomers on Zain IQ relevant policies and procedures ensuring knowledge sharing and operations efficiency

• Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times

• Create personal rapport with business decision-makers and create customized business deals.

• Contribute to the effective achievement of functional objectives through following up on individual objectives, performance reviews, formal and informal feedback, and appraisals to maximize subordinate and Department performance

Education, Experience, and Competencies

Education

• Bachelor’s degree in a business administration-related field or equivalent

Experience

• A minimum of 2 years of relevant experience with at least 1 year in a similar role

Competencies

Behavioural

• Serving our customer 

• Achievement Driven

• Team Work

• Information Seeking

• Problem Solving and Creativity

• Relationship Building

• Initiative

Technical

• Oral Communication

• Written Communication

• Managing Information

• Technology Application

• Sales Management

DEI   Competency

• Courage to Engage

• Addressing Bias

• Allyship