ZAIN1277 - Interconnect & International Settlement Specialist

  • Operation
    Zain Sudan
  • Division
    Wholesale & Roaming
  • Location
    Sudan - NA
  • Closing Date
    23-Sep-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

Job Purpose:

The Interconnect & International Settlement Specialist is accountable to the Interconnect & International Settlement Team Leader, Will be responsible for the day to day activities of the International Business & Interconnect Settlements including liaison with other telecom operators for Settlements and Collections and be responsible for implementation and existence of an End-2-End process from “Requirement & Procurement to Pay” ensuring relevant financial database is maintained with financial assurance on protecting cost side, The purpose of this position is to ensure cross validation (including settlement relationship with vendors) of Global Infrastructure invoices for the capacities procured by Zain from National & International Telecom operators for OPEX and Sales purposes ensuring proper expense provisioning to accounting operations team for accurate closing of books on monthly/quarterly/annual basis.

 

Key Tasks/Accountabilities

/Accountabilities

End-2-End Interconnect Account & Relationship Management with carrier partners.
• Manage Interconnect Settlements & Collections arrangements International entities in coordination with central Finance.
• Vetting of Interconnect Agreements from Billing & Settlements perspective.
• Ensuring/ Cross Checking Proper mapping of Interconnect partners in Billing Software as per agreement.
• Ensuring/ Cross Checking Proper Periodical Rate Updating in Billing Software as per the Rate Changes.
• Ensuring proper Billing Validation, across systems like Interconnect Billing.
• Ensuring Billing Validation Tests (BVT) for new Interconnects across systems like Interconnect Billing.
• Mapping of new products across the systems from rating & billing perspective.
• Invoicing & Declarations to Interconnect partners as periodicity mentioned in the agreement.
• Invoicing & Settlements with Data Customers.

Verification and Reconciliation of Interconnect Statements from operators, ensuring timely agreement on Periodical Settlements.
• Dispute Management.
• Collections and Overdue Management (Receivables), Aging Analysis, follow-ups & Controls and achieving Collection Targets.

Prepare Accounts Payable/Receivable forecasts, monthly collections and other statistical reports to senior management.
• Daily Exposure Analysis, Control & Management as per Credit Policy.

Interaction with various strategic partners.
• Forecasting monthly interconnect cost and revenues.
• Coordination with Internal Departments for Interconnect Settlements Completeness like Billing, Mediation, IT, Finance (Account Receivables & Account Payables & Revenue Assurance Teams)

• Vendor Payments on Global Capacity Purchase & Expense Provisioning etc.
• Implementing & Controlling Key processes related to Interconnect Settlements.
-Settlements Process.
-Dispute Management Process.
-Exposure Management Process.
• Process Improvement initiatives such as automation, standardization, documentation etc.

Dimensions:  

  • Tracking Budget (Operating Opex).

  • Protect Interconnect Business (Avoid Penalties).

  • No. of Subordinates: Nill

What We Need From You

PERSON SPECIFICATION

Qualifications/Experience:

  • BSc. Degree in Accounting.

  • 2+ years experience in telecom with a proven track record in Interconnect Revenue Assurance, Billing & Settlements.

  • At least 1-2 years experience within billing operations, and planning groups.

  • Excellent command in written and spoken English.

  • MBA will be an advantage.

 

Knowledge:

  • Knowledge of Interconnect Billing, Production of Invoices, Reports – Issues involving Billing Vendor support, Error analysis

  • Knowledge of end-to-end processes from switch to billing and tariff and pricing structure within telecoms

  • Proven knowledge of latest technologies and trends in Telecommunication

  • Proven skills in office productivity applications (Word, Excel, PowerPoint, Access)

  • Customer Service Orientation

  • Team Work & Co-operation

  • Good written and verbal communication skills

  • Good time management and organizational skills

Skills:

  • Financial & Accounting Understanding (Month end Provisioning & Account Reconciliation etc).

  • Knowledge of Billing Logistics (Interconnect Billing Systems)

  •  Revenue Assurance

  • Budgeting, Frocasting and Business planing Skills

  • Relationship Orientations

  •  Process & change management

  • Advanced MS Excel

  • Commercial acumen

  • Negotiation skills

  • Risk Management

  • CDR Dispute Management.

 

Key Behaviours for Success

  • Analytical Thinking

  •  Relationship Building

  • Team-worker

  • Communication, both oral and written in local language and business English

  • Adherence to company policies and procedures

  • Conceptual Thinking

  • Tenacity

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification