ZAIN1266 - Indirect Sales Account Executive-Thi Qar
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OperationZain Iraq
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DivisionCommercial
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LocationIraq - Nasiriya
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Closing Date14-Oct-2024
About Zain
Role Purpose
Zain Iraq is Actively recruiting to hire Indirect Sales Account Executive-Thi Qar, this level are responsible for acquiring and maintaining a thorough understanding of Zain IQ product base. The jobs in this level are responsible for assisting the Account Senior Executive in performing tasks such as updating defined distributors continuously on matters related to the number of rejected contracts, SIM irregularities, vouchers inaccuracies, SIM activated and documentation discrepancies. They understand and abide by applicable policies and procedures in the aim of achievement of plans and objectives.
Responsibilities
Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets
Implement Indirect Sales policies and procedures in order to ensure the fulfilment of organizational requirements whilst delivering high-quality services
Gain and maintain a thorough understanding of Zain IQ product base
Conduct regular visits to defined DROS as per the journey plan in order to collect market intelligence related to competitive activities in the market
Monitor and report consumers’ feedback at defined DROS on Zain IQ products, log and follow up any consumer complaint
Ensure DROS’s owner engagement to Zain IQ products and full awareness of consumers detailed benefit plans
Draft rejected contract report per distributor and inform each distributor about the number of rejected contracts
Inform distributors on daily basis about documentation discrepancies in order to adjust documents to match with the documentation received from the archive side
Inform the distributors about SIM irregularities and vouchers inaccuracies
Report urgent and important issues as well as distributors inquiries and concerns to the Account Senior Executive for advice on best course of action
Identify daily activation account per distributor and inform the distributors on daily basis on their status report on the SIM activated
Education, Experience, and Competencies
Education
Bachelor’s degree in business administration-related field or equivalent
Experience
Up to 2 years of experience in related field
Competencies
Behavioral
Serving our customer
Achievement Driven
Team Work
Information seeking
Problem Solving and Creativity
Relationship Building
Initiative
Technical
Oral & Written Communication
Technology Application
Sales Management
IDE Competency
Courage to Engage
Addressing Bias
Allyship
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Highest Education Qualification