ZAIN1242 - Revenue Assurance Specialist
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OperationZain Sudan
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DivisionFinance
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LocationSudan - NA
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Closing Date23-Sep-2024
About Zain
About the Role
Department/Section: Revenue Assurance and Fraud Management
Job Title: Revenue Assurance Specialist
Reports to: Revenue Assurance Team Leader
Job Purpose:
To operate and maintain the revenue assurance tools and systems in order to prevent, detect, and advise on the corrective measures of, the revenue leakages.
Key Tasks/Accountabilities:
1- RA systems and tools
- Carry out the operation and maintenance of the RA systems and tools and perform the general administration measures such as Business Rules Administration, backup. Etc.to achieve the required level of service.
- Investigate and follow up the detected issues and ensure proper resolution has been implemented.
2- RA policies and procedures:
- Follow all the operational procedures and instructions so that work is carried out in a controlled and consistent manner.
3- RA Reporting
- Extract the require RA data from the data sources to report it to the team leader.
- Ensure the RA data are kept and backed up according to the company procedure.
4- RA knowledge
- Maintain and improve knowledge of RA techniques to contribute to devising new or improved methods of working.
Main Activity:
Revenue assurance specialist will perform End to End reconciliation activities such as prepaid usage reconciliation, roaming and interconnect reconciliation and validation, deferred revenue and profile reconciliation and other system reconciliation in order to ensue consistencies, validity and correctness.
What We Need From You
Qualifications/Experience:
Previous Experience Minimum 3 years in Revenue Assurance.
Bachelors Degree Specialization IT or Telecom or related field.
Knowledge of ICT systems (Big Data GSM, CBIO, IN, Unix/Linux, RA tool etc.)
Core competencies:
Analytical Thinking and Problem Solving.
Comprehensive data validation and reconciliation techniques
Concern for Standards/Efficiency.
Being Collaborative.
Conflict Resolution Techniques
Tenacity, Resilience and Self-Management.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification