ZAIN1242 - Revenue Assurance Specialist

  • Operation
    Zain Sudan
  • Division
    Finance
  • Location
    Sudan - NA
  • Closing Date
    23-Sep-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

Department/Section:                        Revenue Assurance and Fraud Management  

Job Title:                                             Revenue Assurance Specialist

Reports to:                                         Revenue Assurance Team Leader

 

Job Purpose:

 

To operate and maintain the revenue assurance tools and systems in order to prevent, detect, and advise on the corrective measures of, the revenue leakages. 

 

 

Key Tasks/Accountabilities:

 

1-      RA systems and tools

-          Carry out the operation and maintenance of the RA systems and tools and perform the general administration measures such as Business Rules Administration, backup. Etc.to achieve the required level of service.

 

-          Investigate and follow up the detected issues and ensure proper resolution has been implemented.

2-      RA policies and procedures:

-          Follow all the operational procedures and instructions so that work is carried out in a controlled and consistent manner.

3-      RA Reporting

-          Extract the require RA data from the data sources to report it to the team leader.

-          Ensure the RA data are kept and backed up according to the company procedure.

 

4-      RA knowledge

-          Maintain and improve knowledge of RA techniques to contribute to devising new or improved methods of working.

 

Main Activity:

Revenue assurance specialist will perform End to End reconciliation activities such as prepaid usage reconciliation, roaming and interconnect reconciliation and validation, deferred revenue and profile reconciliation and other system reconciliation in order to ensue consistencies, validity and correctness.

 

 

 

 

What We Need From You

 

Qualifications/Experience:

 

Previous Experience Minimum 3 years in Revenue Assurance.

Bachelors Degree Specialization IT or Telecom or related field.

Knowledge of ICT systems (Big Data GSM, CBIO, IN, Unix/Linux, RA tool etc.)        

 

 

 

Core competencies:

Analytical Thinking and Problem Solving.

Comprehensive data validation and reconciliation techniques 

Concern for Standards/Efficiency.

Being Collaborative.

Conflict Resolution Techniques

Tenacity, Resilience and Self-Management.

 

 

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification