ZAIN1232 - B2B Marketing Performance & Reporting Specialist

  • Operation
    Zain Sudan
  • Division
    Operations
  • Location
    Sudan - NA
  • Closing Date
    23-Sep-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

Department/Section: Commercial / B2B   

Job Title:        B2B Marketing Performance & Reporting Specialist   

Reports to:     B2B Products Development Team Leader          

Job Purpose:

 

  To ensure that all information and data from the systems is captured, documented, analysed and reported in a results-based and timely manner that provides with solid business insights to support B2B growth.

Key Tasks/Accountabilities

 

  • Provide insights to marketing teams on new offers, add-ons, etc. concerning pricing considerations

  • Create new reports and report templates and modifies existing report parameters

  • Assist the B2B marketing team with pricing models, business cases, insights, and recommendations Support sales teams in successful bids in new businesses and retention offering.

  • Liaise with BI and IT teams to collect data and build dashboards.

  • Interpret the data from network, Customers, Revenue, etc and assist management on data interpretation and trend analysis

  • Support in

  • Ensure in-depth understanding of customer behavior, attractiveness of benefits, and company financial data (e.g., blended rates, interconnection costs, etc

  • Provide up-to-date analyses of the customer behaviors and of the competitive landscape

  • Daily, weekly, monthly reporting

  • Establish marketing forecast of revenues and gross margins and coordinate the design of the B2B budget

  • Analyze and comment on business performance for reporting purposes (e.g., Performance Reports)

  • Other duties as directed by the Manager or top management.

  • Responsible for the security, Confidentiality & Integrity, of all information assets within his/her responsibilities in accordance with the company’s Information Security Policies.

Typical Performance Measures:

 

  • No. of provided reports

  • No. of Activities

  • Contribution to business growth / profitability.

 

Dimensions:

  • Performance and Reporting role within Commercial- B2B Marketing

  • Contribution to Management of Annual Sales /Marketing / ICT / Fixed Connectivity Plan & strategies, policies and processes.

  • Support to Business Analysis/ Insights and Segmentation.

What We Need From You

Qualifications/Experience:

  • Bachelor degree in Statistics, Computer Science, Engineering, Business Intelligence/ Research, Marketing, Sales, Finance, Economics, or any other related registration from a recognized professional institute

  • Minimum 2-3 years from telecom industry

  • MBA would be a plus

  • A certification in Business Analysis / or Analytics is desirable.

Knowledge:

  • Commercial Awareness and Financial Analysis

  • Understanding of telecom products and underlying technology

  • Familiarity with data analytics tools (eg. Tableau/ Python/ Excel,…etc) are desirable.

  • ICT / Fixed connectivity growth trends

  • Mobile Telecommunications and product development knowledge.

Skills:

  • Highly developed communication and reporting skills (verbal and written)

  • Strong analytical thinking and  problem Solving skills

  • Highly developed skills in use of relevant IT packages including Excel, Access, Word, PowerPoint etc.

  • Design skills in research and evaluation

Key Behaviors for Success

  • Creativity

  • Customer Orientation

  • Sense of ownership

  • Collaboration.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification