About the Role

To assist in thedesigning, building, deploying, and maintaining the Mobile Packet Core Network using the latest technology. The PS Core Trainee will ensure all the systems that support businesses of any size function efficiently.

Main Responsibilities and Duties

• Aid in the improvements of the effectiveness and efficiency of the Core Network operations.

• Resolve faults based on trouble tickets, measurement reports, and own observations.

• Periodically review reports which measure Core KPIs. 

• Assist in the changes and configurations through change management process.

• Tracks the SLA (Service Level Agreement) and OLA (Operation Level Agreement) of Core.

• Ensure compliance with all applicable policies & regular requirements on Information Security.

• Collaborate and involve in activities to assure knowledge development, sharing plus integration within as well as across entire work programs as suitable and lead projects.

• Assist in preparing for Core audits and to ensure that all audit points are closed within the given time frame.

• Responsible for governing & coordinating devices (Handsets, MiFi and CPE) testing and acceptance.

• Assist in the analysingproblems, evaluating technical issues, testing, maintaining, modifying, integrating, monitoring, and ensuring the automation of software systems. In addition to writing scripts to automate all manual tasks plus streamline operational activities.

• Consult project engineers and managers to assure technology is suitably deployed and used to deliver applications along with technology solutions.

• Support technical evaluation, design review, and recommend proposed physical and logical designs.

• Perform any other related tasks as requested.

Qualifications and Experience

• Fresh university graduate

• CCNA and CCNP

• 0-2 years of similar experience

Skills and Knowledge

• GSM Architecture & Standards.

• Programming competence.

• Virtualisation and cloud technologies essential.

• Operations management knowledge.

• Information security. 

• Network management principles. 

• Customer support systems basics. 

• Process improvement and management.