ZAIN1198 - Consumer Content & VAS Management Team Member

  • Operation
    Zain Jordan
  • Division
    Consumer Business
  • Location
    Jordan - Amman
  • Closing Date
    31-Oct-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview
About the Role

We are looking for a highly motivated and passionate candidate to Supports the development and management of the Value-Added Services (VAS) and Content portfolio by analyzing market trends and technology capabilities to identify potential new offerings. Also , Assists in achieving annual revenue and product performance targets through marketing initiatives and customer engagement strategies.

Furthermore, manages day-to-day operations of existing VAS services, including onboarding new content and implementing enhancements to existing features.

Main Responsibilities, will include but will not be limited to:

  • Researching and acquiring insights about new products, services, offers, applications developed by international counterparts in the telecommunication sector and suggesting similar initiatives that can boost revenues.

  • Performing market and competitor intelligence activities as well as forecasting analysis in collaboration with Pricing and Business Intelligence function, collecting data about market segments preferences, demands and penetration strategies…etc., in addition to researching and analyzing competitors’ products, services and offers to understand Zain’s position related to the VAS segment.

  • Cooperating with content providers on troubleshooting and solving problems.

  • Suggesting and presenting new ideas for campaigns, content, products, and services that will decrease churn, maintain customer retention, and increase customer acquisition.

  • Assisting in developing concepts for new initiatives related to VAS and communicating them to concerned departments, in addition to managing and maintaining the VAS products from the concept stage to launch stage

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

  • Holds a bachelor’s degree in Marketing or any related field

  • Preferred: 2 years of relevant experience.

About US

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.

If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Passport-size photograph
  3. Highest Education Qualification