Role Purpose

Zain Iraq is Actively recruiting to hire Employee Growth and Relation Expert who is responsible for ensuring the contribution of the Department to the success of HR operations. The jobs in this level have supervisory responsibility for a team of individuals undertaking HR assignments. The jobs in this level are responsible for the provisioning of recommendations and guidance and are considered experts in the field of HR.

Key Accountabilities

• Understand and participate in the development of the Human Resources Strategy and plans and participate in the achievement of objectives and targets

• Implement and suggest improvements for the Human Resources Department policies and procedures

• Draft HR-related material and documentation to ensure requirements are met

• Draft HR policies, procedures and processes in line with Zain IQ organizational plans and requirements

• Resolve operational and administrative issues pertaining to HR-related activities and ensure proper escalation

• Collaborate with other Supervisors on assignments/projects related to the specialization area and provide counseling/coaching services to staff

• Assist in the development of junior staff through the provisioning of coaching and development planning

• Review the periodical and ad hoc report analyses to ensure effective performance monitoring and reporting

• Implement approved HR/administration policies, processes, and procedures and monitor adherence

• Prepare training needs analysis documentation and distribute to concerned parties for the identification of needs

• Review the research and analysis conducted on suppliers for technical and non-technical training programs/courses

• Review feedback on and evaluation of training programs satisfaction levels

• Review the documentation/templates required for assessment reviews and participate in the review process

• Conduct analysis of assessment review results and generate development needs recommendations

• Provide input to KPIs and targets identification for employees

• Prepare and implement performance objectives schedule and plan

• Prepare and implement performance evaluation schedule and plan

• Prepare analysis for the performance evaluation.

• Conduct all meetings and training plans for PIP and follow up on PIP cases on monthly bases.

• Prepare employees promotions budget and follow up on related requests from validation till implementation.

• Succession planning implementation and follow up

Education, Experience and Competencies

Education

• Bachelor’s degree in business administration-related field or equivalent

Experience

• A minimum of 4 years of relevant experience with at least 2 years in a similar role

   

  Competencies

   

  Behavioral

• Serving our Customers

• Achievement Driven

• Analytical Thinking

• Team Work

• Information Seeking

• Problem Solving and Creativity

• Relationship Building

• Initiative

  Technical

• Human Resources Management

• Financial Management

• Project / Program Management

• Performance Management

• Business Modeling and Analysis

• Oral and Written Communication

• Negotiation

• Managing Information

• Technology Application

• Capacity Planning and Demand Management

• Strategic Planning and Thinking

• Policy and Regulations Setting

• IT User Support

• IT Business Analysis

   

  DEI Competency

• Courage to Engage

• Addressing Bias

• Allyship