ZAIN1116 - Government Sales Account Executive

  • Operation
    Zain Iraq
  • Division
    Commercial
  • Location
    Iraq - Hilla
  • Closing Date
    27-Jun-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.
Role Purpose

Zain Iraq is Actively recruiting to hire Government Sales Account Executive - Babil, the jobs at this level are responsible for handling day-to-day sales activities in an efficient and timely manner whilst achieving a high level of customer satisfaction. The jobs are also responsible for having direct interaction with current and potential government and business customers making inquiries or seeking information on products and/or services.

Responsibilities
  • Understand the Gov. Sales and plans and participate in the achievement of objectives and targets

  • Implement the Gov. Sales policies and procedures

  • Maintain Gov. Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis

  • Deal with current customers and respond to sales inquiries/complaints via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ

  • Acquire new government and business customers and search for new leads to increase sales and hence revenues

  • Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs to increase sales and customer satisfaction

  • Maintain good relationships with customers to ensure business continuity and growth

  • Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations

  • Accurately complete all sales-related administrative details for efficiency

  • Coordinate with relevant Departments on billing transactions to finalize the customer’s payment on the system

  • Update sales leads and sales forecasts information on the sales application to ensure accuracy of the information at all times

Education, Experience, and Competencies

Education

  • Bachelor’s degree in business administration-related field or equivalent

 

Experience

  • Up to 2 years of experience in the related field

 

Competencies

Behavioral

  • Serving our customer 

  • Achievement Driven

  • Team Work

  • Information seeking

  • Problem Solving and Creativity

  • Relationship Building

  • Initiative

 

Technical

  • Oral & Written Communication

  • Technology Application

  • Sales Management

 

 

DEI  Competency

  • Courage to Engage

  • Addressing Bias

  •   Allyship

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

  1. Resume/CV
  2. Highest Education Qualification