About the Role

 We are looking for a fresh graduate to join the Technology & Digital Innovation Department for a one-year internship contract under Zain Youth Program.

• Design, develop and configure products and services on charging and billing systems according to the guidelines and Zain’s procedures.

• Analyzing marketing requirements and generating related figures and statistics as well as establishing charging and billing systems’ KPIs to maintain performance of the charging and billing functions.

• Simulating new products and services along with periodical alterations to ensure its smooth running once in service as well as suggesting changes that may improve.

• Analyzing system functions and features and perform needed analysis and studies to enable these features

• Testing new changes and products according to procedures.

• Following up on customer’s problems and complaint and Performing root cause analysis for issues on charging and billing systems.

• Managing the preparation of necessary documents for internal and external audits as per the set guidelines and policies as well as providing needed assistance and guidance to the auditors.

What We Need From You

The suitable candidate should have the following requirements:

Bachelor degree in Information Technology, Computer Engineering, or any related field.

• Soft skills:

  • Problem Solving

  • Critical Thinking

  • Analytical thinking

  • Team work

  • Time Management

• Technical skills:

  • Operating System (Unix/Linux)

  • Programming

  • Database

  • Data Analysis