About the Role

We are looking for a highly motivated and passionate candidate to Assisting in protecting Zain’s from fraud attempts through monitoring, detecting and reporting fraud cases/threats internally and externally and subsequently investigating their causes, in addition to proposing appropriate controls to reduce and prevent them.

Assisting the operational teams in mitigating Fraud risks by verifying that suitable controls are in place and applied by operational teams and then audit these controls performance.

Main Responsibilities, will include but will not be limited to:

• Make regular awareness sessions and orientations on fraud types, red flags, fraud impact and precautions

• Participating in new business processes’ design to ensure proper controls and segregations of duties are in place.

• Analyzing/evaluating/measuring business and system owners’ commitment to fight fraud by continuous monitoring and controls implementation at their ends (sample-based periodic exercises).

• Arranging partnership with other parties and vendors to share responsibility against fraud (i.e., agreement with insurance to transfer fraud, agreement with competitors to fight simbox and working with TRC, etc.).

• Examining and assessing current and new services, products, business processes, systems, privileges & integrations.

• Administrating and utilizing fraud management system (FMS) to detect suspicious activities and fraudulent trends and acts (IRSF, theft fraud, PBX hijack, high usage, abnormalities…etc.) via validating generated alarms in addition to continuously working on tuning and enriching the system with new pieces of information and streams.

• Evaluating fraud risk cause, volume, frequency, dependencies, and impact.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

• Holds a bachelor’s degree in IT, Engineering, Risk Management, or any related field

• Preferred: 2 years of relevant experience.

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees.

If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.