ZAIN1076 - Youth development specialist
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OperationZain Sudan
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DivisionCommercial
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LocationSudan - NA
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Closing Date13-Jun-2024
About Zain
About the Role
Job Purpose:
Design/Develop & execute ideas for new Youth segment. Coordinate the marketing effort of these new products by performing the following duties.
Key Tasks/Accountabilities:
Develop and execute Youth marketing plans and programs, both short and long range and coordinate at all stages with ENG, IT, FIN, Sales.
Maintain the balance for all newly value propositions for Youth segment.
Monitor success of Youth based on factors such as market appealing, serviceability, VIP customer experience etc.…
Monitor monthly, quarterly and statistical reports against business targets for the specific offers & promotions
To create and develop internal and external awareness for Youth.
Monitor and drive new additions market share/regions against the target
Continuously monitor overall market for newly launched competition offers, satisfaction, threats, recommendations etc.
Identify Youth new activation, & revenue issues at regional/local levels and rectify these issues for timely resolutions and co-ordinate with other development units to increase market share.
Monitor competition in their overall activity along with possible internal/external factors that may affect (New customers/MOU/revenue) KPI.
10. Develop new plans and idea’s to acquire & stimulate Youth segments.
11. Prepare and conduct analysis to understand reasons behind increase/decrease in new additions market share
12. Prepare monthly, quarterly and statistical reports on new activations/revenue/usage.
13. Develop bundles as per the market needs (i.e. bundles/handsets)
14. Drive loyalty through new promotions and deep understanding of Youth customer’s profiles.
Responsible for the security, Confidentiality & Integrity, of all information assets within his/her responsibilities in accordance with the company’s Information Security Policies.
Typical Performance Measures:
Customer Satisfaction and loyalty
Market Penetration
Successful Entry into New Markets in regions
Revenue
Success of Product Launches - Achievement of Target Sales Projections
What We Need From You
Dimensions:
Specialist Marketing role – needs 2 years relevant experience
Contribution to development of Mass Marketing Plan and processes
PERSON SPECIFICATION
Qualifications/Experience:
B.Sc in Economics or relevant field.
2 years experience in business development.
Relevant professional Marketing/Business qualification essential
Having previous strong track record of success in major new product launches
Ability to speak and write Arabic and English essential
Knowledge:
Good understanding of the Sudan market and Zain business strategy, goals and competitive environment
Knowledge of current best practice market research methods and approaches
Relevant IT understanding
Mobile Telecommunications and product knowledge
Skills:
Highly developed communication and reporting skills (verbal and written)
Planning analysis skills
Highly developed skills in use of relevant IT packages including Excel, Access, Word, PowerPoint etc.
Design skills in research and evaluation
Influencing Skills
Key Behaviours for Success:
Commercial Awareness
Customer Orientation
Creativity
Analytical Thinking and Problem Solving
Forward Planning
Concern for Impact
Empathy
Being Collaborative/Team-Working
Confidence
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- Passport-size photograph
- Highest Education Qualification