Candidates, please take note! With the introduction of our new Recruitment Management System (RMS), we kindly ask candidates who submitted applications prior to April 22nd, 2024, to re-register while applying for any relevant positions.

ZAIN1054 - Facility Operation Senior Engineer

  • Operation
    Zain Iraq
  • Job Family
    Facilities & Administration
  • Location
    Iraq - Baghdad
  • Closing Date
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.
Role Purpose

Zain Iraq is Actively recruiting to hire Facilities Operation Senior Engineer who is responsible for the Facilities Management and Project Engineering activities including the management of facility contracts, supervision of operations and maintenance activities on site, follow-up on contractors’ quality of work and developing project milestones and progress reviews.

  • Carry out the day-to-day operations of the Facilities Management and Project Engineering, provide expertise, encourage teamwork and align work processes to achieve high-performance standards, meet established targets and engage employees in a motivated work environment.

  • Inspect, test, and measure the external contractors' quality of completed work, using devices such as hand tools or gauges to verify conformance to standards and repair requirements, and take adequate measures when necessary.

  • Collaborate with procurement to select appropriate external vendors for jobs at hand.

  • Supervise the spare parts delivery to operations and maintenance projects within deadlines and required quantities and qualities.

  • Develop project work breakdown structure and determine project milestones and high-level schedule.

  • Compute estimates and actual costs of factors such as materials, labour, or outside contractors to propose to the supervisor.

  • Implement work schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.

  • Monitor quality of work on site against design drawings and material specifications and manage inspection efforts on site.

  • Conduct periodical reviews, follow-ups and progress updates to assess project status and solve any issues raised during implementation.

  • Provide all preventive and corrective Maintenance services, and supervise facility-related services such as catering, mailing…

  • Receive customer service Operations and Maintenance requests for administration buildings.

  • Supervise all Operations and Maintenance on-site operations in the headquarters to ensure proper and timely execution within set quality and timeframe.

  • Inspect and examine grounds, facilities, and systems routinely to determine the necessity of repairs or maintenance and to ensure that they remain safe, secure, and well-maintained.

  • Constantly ensure overall Operations and Maintenance services objectives and KPI targets are met

Education, Experience and Competencies


  • Bachelor’s degree in civil engineering



  • A minimum of 6 years of relevant experience with at least 3 years in a similar role.

  • Structural, Architect designs

  • Certified Project management professional






  • Serving our customers

  • Problem Solving and Creativity

  • Achievement Driven




  • Project / Program Management

  • Business Modeling and Analysis

  • Tendering and Estimation

  • Quality, Health, Safety, Security and Environment


DEI Competency

  • Courage to Engage

  • Addressing Bias

  • Allyship

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV