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ZAIN1034 - Enterprise Mobile & Broadband Marketing Team Member

  • Operation
    Zain Jordan
  • Job Family
    Corporate Communication
  • Location
    Jordan - Amman
  • Closing Date
    30-Jun-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.
About the Role

We are looking for a highly motivated and passionate candidate to be part of Zain's  Enterprise Business department to be responsible for assisting in developing and implementing marketing plans for the Business Marketing segment, that aim at customer retention, acquisition, and value extraction for corporate products in the assigned segment (Postpaid, Prepaid, Broadband, and others), through conducting market and competitor intelligence activities, researching international telecommunication companies new products and services providing support and assistance in developing new products and services and designing concept papers and marketing communications material to translate ideas to concerned parties.

Main Responsibilities, will include but will not be limited to:

  • Performing market and competitor intelligence activities as well as forecasting analysis in collaboration with Pricing and Business Intelligence function, collecting data about market segments preferences, demands and penetration strategies…etc., in addition to researching and analyzing competitors’ products, services and offers to understand Zain’s position related to the business marketing segment

  • Researching and acquiring insights about new products, services and offers developed by international counterparts in the telecommunication sector and suggesting similar initiatives that can boost revenues

  • Suggesting and presenting new ideas for products, services, and initiatives that will decrease churn, maintain customer retention, increase customer acquisition and increase revenues.

  • Participate in preparing financial business models for new products which include the analysis of financial aspects such as breakeven points, expected revenue, marketing costs and others, in collaboration with the Pricing & Business Intelligence function.

  • Providing sales and customer care with support, training, and direction in matters regarding the Zain’s business marketing products and services.

  • Supporting in contacting, visiting clients, partners and soliciting feedback about project’s performance, results, issues, and concerns, and accordingly communicate client’s feedback with all concerned functions/ departments to ensure customer satisfaction.

  • Monitoring the Key Performance Indicators (KPIs) periodically, and developing periodic reports which include KPI results, sales, revenue, churn, gap analysis for targets and results…etc.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

  • Holds a bachelor’s degree in Marketing or a related field.

  • Preferred 2 years of relevant experience.

About Us

We are an equal-opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. 
If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV