About the Role

• Manage the overall running of the sales team.

• Achieve individual and team monthly sales targets.

• Develop and implement strategic sales plans that expand a company’s customer base and solidify its presence.

• Generate sales to achieve maximum profitability against monthly sales targets.

• Identify and report information on market trends and requirements for potential market penetration; any market factor that might affect sales.

• Maintain accurate records of all sales activity and prepare regular reports & forecasts to enable effective forward planning.

• Achieving growth and hitting sales targets by successfully managing the team and by assessing the teams’ strengths and weaknesses.

• Building and promoting healthy, long-lasting customer relations with existing and new supplier by partnering with them.

• Developing and implementing new sales initiatives, strategies and programmes to capture key demographics.

• Manage relationships with internal and external stakeholders.

• To liaise with the Commercial Manager, Courses & Events Team Leader and colleagues where necessary to include plans to implement any proposed changes and improvements.

• To undertake other duties as requested

• To manage the Sales team to achieve the above, through:

  • The setting of objectives for Outdoor sales agents.

  • Conducting regular 1 2 1’s meetings and caching with Outdoor sales agents.

  • Timetable & Absence management for Outdoor sales agents.

  • Performance management

  • The support and development of the team

  • Maintain an up-to-date knowledge of Zain’s products & services and of relevant sales techniques and provide needed training to Outdoor Sales Agents to ensure that the sales role is carried out as effectively as possible.

Qualifications & Experience

• B.Sc. in Sales & Marketing or equivalent.

• A minimum of 5 to 8 years' experience in telecoms network or marketing relations.

Core Competencies

• Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.

• Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction.

• Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties.

• Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.

Functional Competencies

• Market knowledge.

• Introduction to Zain products and services.

• Presentation & negotiation skills.

• Teambuilding.

• Competitor activities.

• Customer experience.

• Brand guidelines