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ZAIN1021 - Outdoor Sales Agent - Business to Customer (B2C)

  • Operation
    Zain Bahrain
  • Division
    Commercial
  • Location
    Bahrain - Manama
  • Closing Date
    30-Jun-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,900 providing a comprehensive range of mobile voice and data services to over 42.4 million active individual and business customers as of March 31, 2024.
About the Role
  • Achieves maximum sales profitability, growth and account penetration within a market segment by effectively selling the company products.

What We Need From You
  • Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization’s products.

  • Makes telephone calls and in-person visits and presentations to existing and prospective customers.

  • Identify leads, manage prospects and acquire new business.

  • Determines customer needs and propose appropriate service needs.

  • Meets or exceed the new business sales goals.

  • Completes required Customer Service Agreements, reports and other paperwork in a timely manner and in accordance with Company policy.

  • Develops and maintain an awareness of market behavior and competitive trends and respond accordingly.

  • Regularly meet with Consumer Sales Manager to review weekly sales activities, progress on goals, and status of prospective customers

  • Develops clear and effective written proposals/quotations for current and prospective customers.

  • Expedites the resolution of customer problems and complaints.

  • Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.

  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

  • Participates in trade shows and conventions.

  • Performs any other related tasks as assigned or needed.

Qualifications and Experience
  • Excellent communication skills.

  • Valid Bahrain Driving License + owns a car.

  • Available to join with a 1-month notice period or less.

  • Proficiency in English, Hindi, and Malayalam (Arabic is a plus).

  •  Knowledge in MS Office.

Core Competencies
  • Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.

  • Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction

  • Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties

  • Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.

Functional Competencies
  • Customer Focus.

  • Selling skills.

  • Products and Services knowledge.

  • Relationship Management.

  • Negotiation skills.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV