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ZAIN1012 - RAN Optimization Engineer

  • Operation
    Zain Jordan
  • Job Family
    IT & Technical
  • Location
    Jordan - Amman
  • Closing Date
    13-May-2024
About Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 7,400 providing a comprehensive range of mobile voice and data services to over 50.6 million active individual and business customers as of December 31, 2023.
About the Role

Monitoring RAN network performance for all technologies (2G, 3G, 4G, FLTE) through participating in tests; identifying related issues, reporting them, and taking necessary actions to resolve them accordingly, in addition to the participation in configuration activities to ensure optimal utilization of resources, satisfy business needs and maintain network performance levels and customer satisfaction.

Main Responsibilities, will include but will not be limited to:

  • Conducting Radio Frequency (RF) drive tests; collecting data and statistics and analyzing them subsequently; in order to evaluate network’s performance and detect faults/ issues/ service degradation.

  • Contributing in monitoring RAN Key Performance Indicators and analyzing network performance related parameters for all technologies (2G,3G,4G, FLTE) for Huawei and Nokia systems, data and statistics, to identify any deviation from targets, and subsequently reporting it to take further actions.

  • Handling configuration, traffic re-engineering and parameter auditing activities covering RAN systems and equipment, according to the Zain’s quality standards and set plans to fulfill identified site’s needs and overcome any changes in site’s environment that affect network performance, while ensuring optimal utilization of resources and proper customer experience.

  • Acceptance of new sites/technologies from RNP team and ensure achievement of targeted KPIs.

  • Support customer complaints team by handling area-level issues and ensuring customer satisfaction.

  • Increase efficiency of work by automating routine tasks.

  • Performing other duties related to the job as assigned by the direct supervisor.

What We Need From You

To be shortlisted for this position, you will need to comply with all of the below requirements:

  • Holds a bachelor’s degree in Electrical Engineering, Communication Engineering or a related field..

  • Preferred 2 years of relevant experience.

About Us

We are an equal opportunity employer and welcome applicants from all backgrounds, including People with disabilities or people who have undergone severe surgeries and require special accommodations. We provide an inclusive work environment and are committed to accommodating all employees. 
If you require accommodations during the application or interview process, please let us know and we will work with you to meet your needs

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV

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