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Job Description

RAN Optimization Engineer Team Member

  • Amman

Description

We are looking for a candidate to be a part of our Engineering department, who will be monitoring RAN network performance through participating in tests; identifying related issues, reporting them and taking necessary actions to resolve them accordingly, in addition to the participation in configuration activities to ensure optimal utilization of resources, satisfy business needs and maintain network performance levels.

Main responsibilities:
  • Conducting Radio Frequency (RF) drive tests; collecting data and statistics and analyzing them subsequently; in order to evaluate network’s performance and detect faults/ issues/ service degradation.
  • Contributing in monitoring RAN Key Performance Indicators and analyzing network performance related parameters, data and statistics, to identify any deviation from targets, and subsequently reporting it to take further actions.
  • Handling configuration, traffic re-engineering and parameter auditing activities covering RAN systems and equipment, according to the Zain’s quality standards and set plans to fulfill identified site’s needsand overcome any changes in site’s environment that affect network performance, while ensuring optimal utilization of resources and proper customer experience.
  • Handling customer complaints regarding RAN stations issues, such as low coverage, Quality of Services…etc., carrying-out troubleshooting activities, and subsequently installing required solutions such as IBS or taking necessary actions to solve them appropriately; ensuring customer satisfaction, while preparing comprehensive reports accordingly.
  • Performing other duties related to the job as assigned by the direct supervisor.

What Do You Need to Qualify

Our Ideal candidate
  • Holds a bachelor’s degree in Electrical/Communication Engineering or a related field
  • Minimum 2 years of relevant experience.

About Us

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and Africa countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 47.6 million active individual and business customers as of June 30, 2020.

Job Overview

  • Operations:

    Zain Jordan

  • Location:

    Amman

  • Contract Type:

    Full Time Employee