Job Description

Communications Specialist

  • Khartoum


Department/Section: Corporate Communication/ Media communications

Job Title: Communications Specialist

Reports to: Communication Team Leader

Job Purpose:
Plan, implement and oversee internal and external communication Messages, events and programs.
Key Tasks/Accountabilities:

1- Support in managing relationships with Media and digital Media stakeholders

2- In charge monitoring newspapers/ Websites to provide Reports and to Advise on issues of dealing with various activities from communication point of view.

3- In charge, editorially and technically, of internal messaging mechanism and external press releases.

4- In charge of the production and distribution of the monthly Newsletter and other printed material

5- In charge of the production Zain TV magazine, Radio Magazine and Internal video productions.

6- Managing and monitoring all PR materials and perform media analysis and consult with media related vendors.

7- Conduct informed research and provide assessment of competitors’ coverage in various media outlets, and identify and make available significant newspaper and magazine articles to top management and PR team.

8- Coordinate with the website team and act as PR reference with regard to press releases and announcements.

9- Maintain a meaningful relationship with other departments and centres

10- Support in planning and implementation of Media Crisis plans

11- Liaise with PR agency to timely manage the company’s production

12- Work as a focal point and all company documentation requests.

13- Make use of Zain points of sales, offices and receptions to disseminate company corporate and commercial messages suitable for staff and visitors
14- Use creative tools and activities to Insure Zain messages are well implicit internally

15- Undertake any additional relevant tasks/activities as delegated by the online manager
16- Support in managing Zain Archiving project and keep on going updated archiving process
Typical Performance Measures:
  • Quality of administrative support
  • Internal customer satisfaction
  • Quality of presentation.
  • Support activities to assist in the achievement of the overall CorpComms department
  • Effectiveness of relationships with internal customers, media and journalists
  • 2-3 years of progressive relevant experience
  • Journalism background
  • Copy writing Arabic and English
  • Administrative support in the development of the annual media PR plan
  • Media connections

What Do You Need to Qualify

  • BA in communication, Journalism, or other relevant field
  • Relevant professional experience is required
  • Ability to communicate in Arabic and English is mandatory

  • Understanding of corporate communication Field
  • In-depth understanding of the Sudanese Media and digital environment
  • In depth understanding of administrative policies, methods and procedures
  • Knowledge of current best practices in PR channels, methods and approaches
  • Relevant IT competence

  • Highly developed organizational skills
  • Copy writing
  • Highly developed communication and reporting skills (verbal and written)
  • Planning and researching ability
  • Highly developed skills in use of relevant IT packages including MS Office applications.
  • Ability to build excellent relationships with key Internal and External stakeholders.
  • Influencing skills

Key Behaviours for Success:
  • Creativity
  • Team Work Savvy
  • Analytical thinking and problem solving capability.
  • Concern for impact
  • Demonstrating willingness to work with others.
  • Organised

About Us

The country’s leading operator was established in 1997 and today serves More than 16 million customers as of 31 August 2020, reflecting a market share of more than 48%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population with 2G, 3G and LTE sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit

Job Overview

  • Operations:

    Zain SD

  • Location:


  • Contract Type:

    Full Time Employee