Job Description

Communications Team Leader

  • Khartoum


Department/Section: Corporate Communication

Job Title: Communications Team Leader

Reports to: Corporate Communication Senior Manager

Job Purpose:
Managing Relation with media and digital media Stakeholder, Plan, implement and oversee all aspects of external communication, News story writing, and media coverage.
Key Tasks/Accountabilities:

1- Introduce and implement plans for managing strategic relationships with key Media and digital media stakeholders.
2- Introduce and managing annual calendar of activities to engage with media stakeholders.

3- In charge of company’s External and Internal Messages (e.g. Press releases, TV Magazine and video scripts. Internal Comms messages.. etc)

4- Supervising the production and distribution of Newsletters, advertorials and other printed material

5- In charge of the content and production of Zain’s monthly TV and Radio magazines.
6- Responsible of timely coverage of all Zain Activities in Printed press and digital media
7- Responsible of company’s media plans of new productions and services.

8- Liaise with commercial stakeholder to introduce PR plans in parallel with the brand communication plans to support in educating Zain customers about the new products and services

9- Managing and monitoring all PR materials and perform media analysis and consult with media related vendors.
10- Gathering accurate information to compose company’s CEO and CXO’s, and Directors speeches in events

11- Conduct informed research and provide assessment of competitors’ coverage in various media outlets, and identify and make available significant newspaper and magazine articles to top management and PR team.

12- Coordinate with the website team and act as PR reference with regard to press releases and announcements.

13- Maintain a meaningful relationship with other departments and centres

14- Plan ahead for managing media crisis, and keep track of updating plans in coordination with internal stakeholders

15- Managing Companies Press conferences, Media Briefs.

16- Insuring the Linguistic accuracy and the overall content of video and other media Productions

17- Keep and retrieve PR documents and articles.

18- Introduce Plans, Process and agreed SLAs with internal stakeholders to keep Zain Website updates with the needed information
19- Liaise with Zain Group Corporate comms to handle Sudan OPCO related tasks
20- Undertake any additional relevant tasks/activities as delegated by the line manager
Typical Performance Measures:
  • Quality of Writing and Content production
  • Activities timely coverage and dissemination
  • Internal customer satisfaction
  • Quality of presentation.
  • Support activities to assist in the achievement of the overall PR department
  • Effectiveness of relationships with media personal
  • 4 years of progressive relevant experience
  • Administrative support in the development of the annual media PR plan
  • General administrative duties

What Do You Need to Qualify

  • BA in Journalism, communications or any relevant degree
  • Relevant professional experience is required
  • Working experience with media and/or digital media is preferred
  • Good Command in Arabic and English is mandatory

  • Understanding of all elements of the corporate communication
  • In-depth understanding of the Sudan market and Zain business strategy, goals and competitive environment
  • In depth understanding of administrative policies, methods and procedures
  • Knowledge of current best practices in PR channels, methods and approaches
  • Relevant IT competence

  • Highly developed organizational skills
  • Highly developed communication and reporting skills (verbal and written)
  • Planning and researching ability
  • Highly developed skills in use of relevant IT packages including MS Office applications.
  • Highly Copy Writing Skills
  • Ability to build excellent relationships with key stakeholders.
Key Behaviours for Success:
  • Creativity
  • Analytical thinking and problem solving capability.
  • Concern for impact
  • Demonstrating willingness to work with others.
  • Organised

About Us

The country’s leading operator was established in 1997 and today serves More than 16 million customers as of 31 August 2020, reflecting a market share of more than 48%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population with 2G, 3G and LTE sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit

Job Overview

  • Operations:

    Zain SD

  • Location:


  • Contract Type:

    Full Time Employee