Job Description

Corporate Sustainability Manager

  • Khartoum


Department Corporate Communications
Job Title: Corporate Sustainability Manager

Reports to: Senior Director Corporate Communication

Job Purpose:
The Corporate Sustainability is concerned with developing and implements sustainability strategies that are specific to mobile telco to maintains a negligible environmental impact, CS manager also responsible for
Operating on a large scale, focusing on big-picture elements such as marketing strategy, budgeting, and internal and external company communication, educating employees about company policy to handle potentially deleterious environmental impacts, he is Also responsible for developing and assimilating tools and processes which enhance business and individual capability, in a way which develops a positive and healthy organizational culture, upholds business principles and values, and maintains accountability for the effects of business and individual actions on all stakeholders including society at large and the environment..

Key Tasks/Accountabilities:

1-Monitoring and evaluating the firm’s production, as they relate to sustainability and compliance with regulations
2-Identifying areas where the firm can lessen its environmental impact

3-Writing reports that detail the results and evaluations of Zain efforts and presenting information to management with recommendations

4-Setting guidelines that govern the interplay between the firm and the surrounding environment

5-Ensuring the firm’s compliance with all state and federal environmental legislation

6-Collaborating with various departments to incorporate sustainability practices and set environmental conservation goals

7-Leading training sessions and workshops on sustainability practices and policies for firm employees

8-Implementing changes in corporate strategy to make the work environment and practices more eco-friendly; communicating these changes to human resources managers, colleagues, vendors, press, and other relevant parties.

9-Monitoring the corporation’s sustainability performance, and liaise with Zain Group Corporate Sustainability

10-Analyzing and auditing corporate activities (i.e. the process of waste elimination)

11- Provide guidance, managing and in the planning and implementation of the company’s Corporate Social Responsibility.

12- Support the delivery of business strategy, objectives, goals and targets through the effective engagement, deployment and development of people.

13- Using internal communication to reinforce the company’s social responsibility policies

14- Work with the corporate communications team and other departments to realize the vision, mission and goals of Zain corporate Sustainability.

15- Collaborate with key stakeholders to identify industries of interest and define a methodology to evaluate and activate mentorship and incubator programs.

16- Establish CSR governance and ensure internal and external compliance to achieve targets
17- Preparing a matrix of proposed CSR action in coordination with Media Manger, and Internal Communication coordinators – mange Internal and External communications.
18- Insure compliance with all applicable policies & regular requirements on Information Security.
Typical Performance Measures:
  • Quality of administrative and reports writing.
  • Stakeholders’ management and engagement
  • Cost effectiveness and adding value.
  • Environmental savvy
  • Success in the realization of overall CSR objectives.
  • Effectiveness of relationships with internal media, NGOs, GOs and opinion leaders.

  • Researching ability and analytical approach to issues
  • Political awareness and cultural sensitivity...
  • Work in tandem with Advisory Board.
  • Active role in developing the CS policies and procedure
  • General administrative duties

What Do You Need to Qualify


  • Educated to Post-graduate level in an area of relevance.
  • 4-6 years of experience
  • Progressive employment in the field of Development, sustainability or .similar fields.
  • Fluency in Arabic and English is mandatory

  • Corporate Sustainability Savvy
  • Understanding of all aspects of CSR including international best practices.
  • Awareness of NGOs role and activities..
  • Sound understanding of Sudanese culture and diversity.
  • Developed understanding of administrative policies, methods and procedures
  • Relevant IT competence including MS Office, Excel, PowerPoint, and Internet.
  • Full awareness and commitment to Z’s vision, mission and goals.
  • Knowledge of Mobile products and positioning.

  • Highly developed negotiating and influencing skills.
  • Team Management
  • Highly developed communication and reporting capabilities.
  • Planning and organising capacities.
  • Maths knowledge
  • Analytical thinking skills
  • Knowledge of geography
  • Excellent verbal communication skills
  • Good attention to detail
  • Excellent written communication skills
  • Ambition and a desire to succeed.
Key Behaviours for Success:
  • Strong public orientation
  • Analytical thinking and problem solving capability.
  • Concern for impact and ability to influence, adapt and adopt.
  • Highly developed personal skills.
  • Integrity and impartiality.
  • Determination, dedication and commitment.

About Us

About Zain Sudan:
The country’s leading operator was established in 1997 and today serves More than 16 million customers as of 31 August 2020, reflecting a market share of more than 48%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population with 2G, 3G and LTE sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit

Job Overview

  • Operations:

    Zain SD

  • Location:


  • Contract Type:

    Full Time Employee