The UX/UI Designer is responsible for delivering the best online and app user experience by creating new designs and optimizing customers’ journey. The UX/UI Designer works closely with the product owner to understand business requirements and conceptualize features and interfaces that are intuitive and customer-friendly. The role involves coordination and collaboration with developers and testers to ensure technical feasibility and quality. The UX/UI Designer pro-actively analyzes website visitors’ reports to make recommendations on how to improve the website positioning.
•Handle complex tasks and transform them into intuitive, accessible and easy to use designs.
•Work closely with the product owner, contributing and understanding product specifications, and creating mock-ups based on business need.
•Create customers’ user flows and effectively communicate and defend design decisions in front of Management
•Develop storyboards, wireframes, mockups, and prototypes that effectively communicate interaction and design intent.
•Conduct usability testing and identify user’s pain points.
•Plan and design digital interfaces including features conceptualization and visual design; ensure technical feasibility with developers and collaborate with testers to ensure quality of products delivery
•Oversee effective development of product design by working closely with internal web developers and testers to ensure that the final product is fully in line with suggested concept & design
•When working with third parties, manage vendor design team and make recommendations on optimal design
•Contribute to Zain library of best-practice, style guides, standards and patterns
•Research & recommend changes to overall web architecture and design to maximize SEO success
•Work with the Reporting & Analytics team to create reports on website visitors and item hits volume to make recommendations on how to adjust the e-store positioning and improve customers’ journey
What Do You Need to Qualify
•Deep understanding of the full spectrum of visual design and willingness to introduce new approaches and technology to the team when appropriate
•Hands-on experience creating wireframes, prototypes, storyboards, user flows (Visio)
•Excellent interpersonal and communication skills to explain and defend design options
•Solid knowledge of wireframing and prototype tools including Sketch, Invision, Adobe XD, Figma….
•Solid knowledge of Adobe range of products including Adobe XD, Photoshop, Illustrator, InDesign, Acrobat…
•Ability to generate creative ideas with a problem-solving mindset
•Experience working in an agile development environment
Bachelor’s Degree required, Master’s in Graphic and Media Design or equivalent.
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 7 Middle Eastern and Africa countries with a workforce of over 5,000 providing a comprehensive range of mobile voice and data services to over 48.9 million active individual and business customers as of Sept 30, 2020.