We are looking for an enthusiastic and creative member to join the Enterprise Business Department who will be responsible for developing and implementing marketing plans for the Business Marketing segment, that aim at customer retention, acquisition, and value extraction for corporate products in the assigned segment.
Your Key Responsibilities will be, but not limited to:
Performing market and competitor intelligence activities as well as forecasting analysis, collecting data about market segments preferences, demands and penetration strategies…etc.
Researching and acquiring insights about new products, services and offers developed by international counterparts in the telecommunication sector and suggesting similar initiatives that can boost revenues.
Soliciting customer feedback and requirements in business marketing segment from customer care, simulation and sales departments, as well as other external sources, and subsequently.
Suggesting, developing concepts and presenting new ideas for products, services, and initiatives that will decrease churn, maintain customer retention, increase customer acquisition and increase revenues.
Participate in preparing financial business models for new products.
Supporting in contacting, visiting clients, partners and soliciting feedback about project’s performance, results, issues, and concerns, and accordingly communicate client’s feedback with all concerned functions/ departments to ensure customer satisfaction.
Performing other duties related to the job as assigned by the direct supervisor.
The Suitable Candidate Should Fit The Below Requirements:
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and Africa countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 47.6 million active individual and business customers as of June 30, 2020.
Full Time Employee