Job Description

NOC/SOC Senior Specialist

  • Kuwait City


We are actively recruiting for a NOC/SOC Specialist for our subsidiary Zain Data Park.

In this role, you will help p
rovide support for Zain data park infrastructure and their customers.

Your role will include but not be limited to:
  • Provide adequate technical tools for monitoring and managing systems and networks on all Data Center products and solutions. This includes being part of the after-hours on-call rotation support.
  • Handle all escalations. Trigger technical escalation processes to specialists.
  • Provide remote hands assistance to support specialists. Must maintain the Data Center and NOC & SOC infrastructure. Advanced problem troubleshooting/isolation and resolution following written procedures.
  • Report creation, validation & distribution and executing scheduled tasks.
  • Ability to work on different shifts (A/B/C) and during the holidays is required

What Do You Need to Qualify

To qualify for this job the below qualifications are required:

​• Computer and Communication Engineer (CCE) or another degree in relevant discipline
4 – 5 years of experience in any of the following:
a. Networking (Cisco, Fortinet, Juniper, Ethernet)
b. Systems (windows, Linux.)
c. Security management (SIEM, Sandbox, Vulnerability management)
Good hands-on experience in configuring, supporting, and managing any of the following:
a. Routers, switches, and firewalls.
b. SAN, NAS appliances and backup solutions.
c. Virtualization technologies.
d. Security appliances.
English and Arabic are a must.

About Us

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and African countries with a workforce of over 6,000 providing a comprehensive range of mobile voice and data services to over 47.6 million active individual and business customers as of June 30, 2020.

Job Overview

  • Operations:

    Zain Data Park

  • Location:

    Kuwait City

  • Contract Type:

    Full Time Employee