Job Description

Government Relations Senior Coordinator

  • Baghdad


Zain Iraq is actively recruiting to hire a Government Relations Senior Coordinator who is responsible for implementing Operational Management streams including process management, Operational planning and assurance, and business analysis. The jobs will develop, diffuse and continuously update QM documentation and ensure efficient implementation through internal audit. They will follow up on the implementation of corrective and preventive actions as needed. They will also implement the Strategy and related plans to protect the environment.
  • Collaborate with management and concerned stakeholders on the development of environment-related procedures, methodologies, and guidelines
  • Ensure the execution of day-to-day work assignments is accomplished on time and within given requirements/standards
  • Suggest improvements to the QMS templates for continual alignment with business needs changes
  • Update, and control Zain IQ Data quality policy, quality objectives, policies, processes, and forms to ensure quality alignment and consistency of work
  • Perform internal/external audits across Zain IQ, and monitor the compliance to established quality standards
  • Participate in analyzing and reporting audit results and process measurements to discover areas for improvement and consolidate audit reports for Environment Expert review and recommendations
  • Review and implement external QMS certification bodies’ recommendations as needed and corrective/preventive actions identified internally to ensure QMS continual improvement as per business needs changes
  • Prepare for the management review meetings (prepare agenda, invite attendees, prepare presentations and materials, etc.) and follow up on the effective implementation of decisions and recommendations to enhance QMS on a continual basis
  • Develop and seek approval of quarterly management update reports, including environmental KPIs, improvements, audit results, and other activities related to QMS
  • Identify potential risks and develop plans related to environmental matters
  • Gather required information and statistics and assist in the development of reports on Environment and Social Management Plan (ESMP) matters

What Do You Need to Qualify

  • Bachelor’s degree in business administration or environmental engineering, science or studies or public health-related field or equivalent

  • A minimum of 2 years of relevant experience with at least 1 year in a similar role
  • Ability to work out side the office


  • Serving our Customers
  • Team Work
  • Information Seeking
  • Problem Solving and Creativity
  • Relationship Building
  • Oral and Written Communication
  • Technology Application

About Us

Zain is a leading mobile voice and data service operator with a commercial footprint in 8 Middle Eastern countries with a workforce of over 6,000 people from different backgrounds, cultures, and nationalities. We provide comprehensive mobile voice and data services to over 49.2 million active individual business customers as of June 30, 2019.

We are proud to be an equal opportunity employer regardless of age, disability, ethnicity, or gender.

Job Overview

  • Operations:

    Zain Iraq

  • Location:


  • Contract Type:

    Full Time Employee