Job Description

IT Service Delivery Administration Advanced Level

  • Amman


We are looking for a highly potential and motivated candidate to be part of our Technology and Digital Innovation department, who will be responsible for handling daily operations of the IT Infrastructure for all Zain mission critical applications including: physical servers, virtualization, VDI. Administration and configuration of Microsoft Solutions, Linux Servers, and planning the execution of necessary preventive and corrective maintenance, as well as recommending on upgrades and ensuring that the latest technology is utilized.

Main Tasks will include but will not be limited to:
  • Administration and support for Infrastructure Systems, servers & Applications including AD, DNS, NPS, DHCP, SCCM, Exchange Server, ADFS, Hyper-V, VMWARE, Office365, Microsoft Azure Intune (AIP, MDM...), Proxy …etc.
  • Installation and configuration of server operating systems such as web hosting, email hosting, cloud environments, DNS Services, RADIUS…etc. as well as carrying out preventive and corrective maintenance.

What Do You Need to Qualify

To be shortlisted for the position, you will need to comply with all of the below requirements:
▪ Holds a bachelor’s degree in IT, Computer Engineering, or a related field.
▪ Has a minimum of 5 years of relevant experience.
▪ Having VMware, Linux Operating Systems, Microsoft certification, or equivalent professional certificate is a plus.

About Us

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Today, we are a leading mobile voice and data services operator with a commercial footprint in 8 Middle Eastern and African countries with a workforce of over 6,000, providing a comprehensive range of mobile voice and data services to over 47.6 million active individual and business customers as of June 30, 2020

Job Overview

  • Operations:

    Zain Jordan

  • Location:


  • Contract Type:

    Full Time Employee