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Job Description

ZAIN6626 - Content & SDP Specialist

About Zain Sudan:

The country’s leading operator was established in 1997 and today serves 13.8 million customers as of 31 March 2018, reflecting a market share of 47%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population through a total number of 2,586 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit


As part of Zain SD team you will be fully accountable for maximising the revenue potential of adelegated portfolo of existing ZAIN products /services and to develop protfolio new products/services from concept through to product launch. 


In this role your major tasks and responsibilities will be :

  • Participate in Summarizing VAS data analysis into actionable reports and present results.
  • Define Prices and the targeted segment for VAS services and recommend on how to penetrate the market and the way of communication channels that should be used.
  • Managing Vendors/Partners to complete projects on time and within budget regarding within IVR services.
  • Assist in Analysing all sources of data to identify customer needs, requirements and behaviour which can be translated into profitable business opportunities i.e. VAS Services
  • Pull together the requirements identified during the requirements capture process and obtain stakeholder and management approval to the intended Service Proposal / Scope of Work.
  • Liaise with Engineering, IT, Finance, Customer Care & Sales departments in the performance of a full feasibility study in order to define and communicate the methodology by which the agreed functional requirements shall be delivered.
  • Activate and launch new short codes and services.
  • Develop Content providers and service portfolio.
  • Provide properly assessed awareness and communication requirements and then work with communication team, direct and indirect channels to ensure such requirements are met on time.
  • Responsible for the security, Confidentiality & Integrity, of all information assets within his/her responsibilities in accordance with the company’s Information Security Policies.
  • Ensure compliance with all applicable policies & regulatory requirements on Information Security.

What do i need

You will be required to have:

  • Educated to Degree level
  • Relevant professional Marketing/Business qualification essential
  • Previous experience of Product Manager role in a private sector organisation essential.
  • Minimum 2 years experience in business development.
  • In- depth understanding of all elements of product life-cycle management and the market mix.
  • Good understanding of the Sudan market and Zain business strategy, goals and competitive environment.

Those soft skills

You are also required to have the following soft skills:


  • Highly developed communication and reporting skills (verbal and written) .
  • Highly developed leadership skills .
  • Planning and organizing skills .
  • Analytical thinking and problem solving skills .
  • Highly developed skills in use of relevant IT packages including Excel, Access, Word, PowerPoint etc.
  • Design skills in research and evaluation .
  • Influencing skills

Zain Sudan

Job Group



Khartoum - Sudan

Contract Type

Full Time

Closing Date


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