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Job Description

ZAIN6597 - DTM Team Leader - North

About Zain Sudan:

The country’s leading operator was established in 1997 and today serves 13.8 million customers as of 31 March 2018, reflecting a market share of 47%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population through a total number of 2,586 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit


Responsible for the distributor sales (vouchers and Sim cards) in a specific area. Gives feedback to Regional Manager regarding all distributor related issues. Ensure that sales targets are met by building a relationship with the dedicated key accounts.



you will be responsible  to have :


Partner Sales Management

  •  Support roll out distributors own shops (DOS’s).
  •  Support implementation and monitor loyalty program for the dealers.
  • Making sure that the dealers are strictly binded to RTM rules and regulations.
  •  Deal with any distributor conflict and legal issues in an effective and appropriate manner.
  •  Support set up commercial action plans and co-financing budgets in co-operation with Marketing

Operations Management

  • Distribute/balance/adjust work among assigned employees.
  • Ensure deadlines and milestones are met.
  • Estimate and report expected time of completion of work, maintain records of work done.
  • Approve leave for short periods or emergencies to direct report.
  • Report to regional manager on employee performance and progress.
  • Resolve simple informal complaints and refers others to DTM
  • Working completely in the field/ market
  •  Report sales performance, progress and issues to Regional Manager
  •  Daily tracking sales volumes and stock management with the dealers.
  •  Monitor and report key distribution performance indicators which needs to be reported
  • periodically to Regional Manager
  •  Ensure distributors have all the relevant product and services training
  •  Secure availability of products and services through distributor network
  •  Monitor order handling distributor sales at dealer support offices
  •  Ensure processes are in place to enable effective communication across the sales teams.
  • Plans and submits own schedule to regional Manager at the beginning of every month.
  • Preparing promotional plan on every month for Dealer to regional Indirect Sales Manager.
  • Review dealer socks level, sales and all operational documents.
  • Check if targets set for dealer have been correctly allocated from DTMs to DSAs.
  • Secure availability of products and services through distributor network
  • Training and coaching the DTMs.
  • Following up if action committed is fully executed on time.
  • Responsible for attending Weekly performance review meeting with distribution supervisors in your Area with DTMs.

what do I need

  You will required to be have :

  • Educated to university  degree
  • Relevant Professional Business qualification is mandatory
  • Minimum 3 years 
  • Ability to communicate in Arabic and English is mandatory

Those sot skills

  • Must have strong sales and account management experience and abilities.
  • Experience in a pressurized working environment with the ability to resolve unexpected conflicting demands in a rapidly changing environment
  • Suitability as role model, self-motivated and a team player
  • Must demonstrate the ability to do multitask while be able to produce accurate documents and reports for senior management
  • Excellent communication and the ability to interact effectively with management, employees and external contacts
  • Appropriate party for resolving problems or complex issues.

Zain Sudan

Job Group



Atbara - Sudan

Contract Type

Full Time

Closing Date


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