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Job Description

ZAIN6481 - Commercial PMO Senior Analyst

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The jobs in this level are responsible for reviewing Technology, Customer Experience and other projects abidance and alignment to Zain standards and procedures. Jobs are also responsible for drafting project documents and performing project reporting.



Implement the Project Management policies and procedures

Team Management:

Provide close supervision and training to team Provide close supervision and training to team

Enterprise PMO :

Assist in the implementation of small projects by tracking progress
Assist in handling Zain-wide helpdesk for Project Managers ensuring timely response and support
Review project abidance to Zain standards, policies and guidelines and escalate cases of incompliance
Track projects’ continuous alignment with scope and cost and raise issues as needed
Escalate changes related to project time schedule, budget or resources to concerned stakeholders
Draft and maintain project management documents such as project charter, project governance and project implementation plan
Report on key issues and challenges facing project implementation to minimize and mitigate potential project risks
Ensure that the database of projects and contractors/consultants is continuously updated for maintenance and monitoring purposes
Ensure proper coding, filing, diffusion of project management documents and deliverables


Reporting :

Prepare reports on the progress achieved for reporting and decision-making purposes



Bachelor's Degree Business Administration or equivalent

A minimum of 4 years of relevant experience with at least 1 years in a similar role


Behavioral Competencies  Level
Customer Orientation           Intermediate
Teamwork and Cooperation Intermediate
Initiative                                Basic


Technical Competencies Level
Compliance                       Basic
Communication Skills        Intermediate
Computer Skills                 Intermediate
Project Management        Intermediate
Decision Making and Problem Solving Basic


Zain Saudi Arabia

Job Group



Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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