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Job Description

ZAIN6058 - IP Network Engineer

About Zain Jordan:

In 1994, Zain revolutionized telecommunications in Jordan by introducing GSM mobile services into the country. The operator quickly became the foremost telecom company in Jordan, a position that it has maintained to this day, serving over 3.8 million customers as of 31 March 2018, reflecting a 36% market share. The operation offers 100% population coverage through its 3G-enabled network that is supported by a total of 2,813 sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Jordan the most dynamic products and services. The foundation of Zain Jordan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired Jordanian workforce, the company is committed to employing high caliber people as well as nurturing the finest Jordanian talent. With a strong HR and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Jordan please visit


Designing, implementing and administrating the IP/MPLS Network, L2/L3 Devices, IGWs, DPI systems, DDoS system, network performance and monitoring system and cashing systems. Tasks including Operation and Support for Access/Core Elements & Services to satisfy customer needs. In Addition to handling network corrective/ preventive maintenance; carrying out troubleshooting, identifying root causes and providing solutions subsequently; ensuring optimal network performance. As well as contributing in network expansion and development efforts in order to introduce new technologies or improving network performance.


you will be responsible for:

  • Planning, designing and optimizing, troubleshooting and support of IP/MPLS Core and IGWs which are Multivendor and Multi-access technologies.
  • Capacity planning of IP/MPLS network (peering link/node/POP) based on traffic trend and marketing input.
  •  Designing traffic engineering and QoS for service profiles
  •  Creating standard configuration templates for new technologies.
  • Integrating the services with NMS&PMS and ensuring all the services are properly monitored.
  • Designing, implementing and administrating the Network DPI, Caching & CGN solutions.
  • Designing, implementing and administrating the Network Protection solution; (DDoS solution).
  • Designing and integrating the backhaul for all access technologies (ADSL, WiMAX, ETTH, FTTH, WIFI, 2G, 3G, 4G, CS/PS, VAS and IT Networks)
  • Designing, implementing and administrating the Broad Band Access technologies such as (ADSL, FTTH, WiFi, ETTH) including the Network elements (BNG, OLT, Controller, ..etc)
  • Integrating the IP/MPLS core with multi-transmission backbone technologies (DWDM, SDH, MW)
  • Planning, designing, implementing the enterprise projects, based on different type of VPN technologies such as but not limit to: (L3VPN , L2VPN and VPLS) and introducing new nodes/site and deployment of service related to the equipment on customer premises such as but not limit to: routers, switches and DSLAMs acting as MPLS CPEs,
  • Creating and keeping up to date technical documentation and diagrams for all network elements including all services and CPEs setup
  • Performing the technical presentation and presale function for the enterprise customers
  • Supporting the helpdesk team and other network/ IT teams to troubleshoot and solve all incidents or problems which related to the Network or Access technologies
  • Identifying and recommending new technologies as well as new business opportunities aligned with the overall strategy.
  • Managing network optimization on hardware and application level.
  • Producing network and service utilization reports against capacity thresholds on regular basis for management.
  • Defining procedures to optimize network KPIs of IP Network & Services.
  • Responsible of rolling out all projects under MPLS Core Network Expansion, Internal and External NNI and New Nodes according to Annual Operation plan.
  • Leading the specific project/task and work independently with strong project management capability.
  • Preforming the onsite support for all customers with different access technologies.
  • Performing other duties related to the job as assigned by the direct supervisor.

What Do I need ?

 Job Specifications:-

  • Bachelor's degree in Electrical and Communication Engineering or a related field.
  • Minimum 4-5 yours of experience in IP Network field (service provider sector is preferred).
  • Certificates related to network and security within IP networks from major vendors at the level of CCNP, CCIP, or JNCIP, JNCIS, JNCIE .


Soft Skills

  • Commitment to Excellence
  • Customer Centricity
  • Innovation
  • Analytical thinking
  • Data Analysis
  • Self-Development
  • Information Security Management

Zain Jordan

Job Group

IT and Technical


Amman - Jordan

Contract Type

Full Time

Closing Date


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