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Job Description

ZAIN5996 - Brand & Content Management Specialist

About Zain Saudi Arabia:

Zain KSA is the newest player in Saudi Arabia’s mobile telecommunications market, having commenced commercial operations in August 2008. As of 31 March 2018, the operation served 8.4 million customers and had extended its network coverage to 92% of the population via a network of over 8,717 sites. Through its state-of-the-art 4G LTE network, the ever-evolving operator is striving to become the Kingdom’s preferred choice for voice, data and other telecommunications services. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Saudi Arabia the most dynamic products and services. The basis of Zain Saudi Arabia’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired majority-Saudi workforce, the company is committed to employing high caliber people as well as nurturing the finest Saudi talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain KSA please visit


The jobs in this level are subject matter experts in the area of Marketing and Corporate Communications. Jobs are responsible for optimizing media investment and identifying ways to enhance Zain's image. Jobs are also responsible for monitoring success of events and supervising Public Relations activities.


Marketing and Corporate Communications Management:

  • Provide subject matter expert in the Marketing and Corporate Communications area                                      

  • Develop and maintain professional relationships with local and international newspapers, television, radio, other media communications partners and partner agencies to ensure business objectives and deliverables are met                               

  • Perform evaluation of agency performance and recommend contract renewal                                    

  • Evaluate and approve agencies proposals and quotations taking into consideration the quality, price, delivery and service factors                                         

  • Develop the annual media, communications and Manasek yearly communications calendar to enhance reputation and awareness                                          

  • Assist in developing and enhancing Zain brand guidelines on regular basis for improvement purposes

  • Assist in developing brand communication strategy for company-wide communication purposes

  • Translate commercial and brand strategies into yearly tactics and media buying strategies driven by offline, digital, retail, on-ground, and direct channels for performance management purposes

  • Monitor media campaigns success/performance and liaise with Customer Experience to evaluate impact on customers                                          

  • Monitor success of CSR events, sponsorship, communication and marketing initiatives and identify ways to enhance Zain image                                       

  • Assist in supervising Public Relations activities through developing and maintaining relationships (dinners, gifts, visits, protocols, etc.) and participate in appropriate forums to raise awareness and recognition of Zain brand achievements                                     

  • Review crisis responses ensuring proper message development and branding                                     

  • Assist in supervising Zain’s sponsorship and social responsibility strategies related to culture, education, health, sports and technology in order to widen Zain's brand awareness




  • Bachelor's Degree in Business Administration, Marketing or Equivalent

  • A minimum of 4 to 6 years of relevant experience with at least 2 years in a similar role


Behavioral Competencies         Level

Customer Orientation                 Basic

Teamwork and Cooperation       Basic

Achievement Driven                    Basic

Initiative                                       Basic



Technical Competencies                        Level

Marketing Communication                       Basic

Communication Skills                                Intermediate

Computer Skills                                         Intermediate

Decision Making and Problem Solving     Basic

Project Management                                Basic


Zain Saudi Arabia

Job Group


Riyadh - Saudi Arabia

Contract Type

Full Time

Closing Date


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